Job DescriptionWithin International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help ourcustomers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of openingup a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
Some Careers Open More Doors Than Others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.The role holder is expected to deliver Business Intelligence & Regulatory requirement agenda for Data Analytics & AI team. He/she will collaborate with Senior IWPB Leadership team to determine and prioritize immediate requirement. The role holder will be required to support BI and Regulatory requirement for India while working to deliver Scorecards/incentive management initiatives. He/She will be responsible for managing and analyzing sales incentive programs, ensuring they align with HSBC objectives. He or she will be supporting BI and regulatory transformation bringing in smart BI, self-serve, and visualization solutions to various set of BI and regulatory users delivering actionable insightsThe role holder is expected to deliver Business Intelligence & Regulatory requirement agenda for Data Analytics & AI team. He/she will collaborate with Senior IWPB Leadership team to determine and prioritize immediate requirement. The role holder will be required to support BI and Regulatory requirement for India while working to deliver Scorecards/incentive management initiatives. He/She will be responsible for managing and analyzing sales incentive programs, ensuring they align with HSBC objectives. He or she will be supporting BI and regulatory transformation bringing in smart BI, self-serve, and visualization solutions to various set of BI and regulatory users delivering actionable insights.
Principal Responsibilities
This position would entail functional management as an individual contributor. The incumbent would be required to
- Liaise with colleagues in INM, Data Analytics & AI colleagues across Region & Global and with Region/Global business leaders to deliver impactful BI – Regulatory reporting outputs
- Have in-depth business knowledge across a breadth of functional areas within Retail Banking
- Be proficient in evaluating new technologies and identifying practical business application to develop enhanced business value and increase operating efficiency
- Provide strategic and tactical support across the organization
- Collect and analyze sales data from various sources
- Develop and maintain scorecards and dashboards to track key performance indicators (KPIs) related to sales incentives
- Generate regular reports (monthly, weekly, or as needed) on incentive program performance
- Identify trends, patterns, and areas for improvement within the incentive programs
- Understand the design and mechanics of sales incentive plans
- Ensure incentive plans are aligned with HSBC India objectives and strategic goals
- Collaborate with sales teams to understand their needs and feedback on incentive programs
- Make recommendations for adjustments to incentive structures to optimize performance
- Provide business support to answer business queries and strategic initiatives
- Continuously improve and standardize reporting processes to increase efficiency and accuracy
- Identify opportunities to automate and streamline processes
- Support BI & regulatory transformation by bringing new ideas and initiatives , learning new age skills and technologies
- Experience in working in agile methodologies is a plus
- The role is high on engagement and business impact, hence the individual in this role is expected to be a self-starter, innovator and someone who can deliver end-to-end with minimum handholding. This is an urgent requirement
- Meets with end-users or clients of the business unit to discuss the requirement
- Independently listens, clarifies/confirms and delivers on the specifications
- Completes validation and testing of all project deliverables, ensuring customer expectations are met
- Creating project/process documentation in conformance to department standards
- Deliver projects under supervision of manager within the stipulated timelines and as per agreed quality standards
Requirements
- At least 3 – 6 years of Business Experience focused primarily on the Banking & Financial Services Domain
- At least 4+ years within technology or information management field or 2+ years in BI or regulatory Reporting / submission
- Candidates with previous working experience in Scorecard / Incentive management will be preferred
- Demonstrated problem solving skills in handling complex business problems with the help of analytics
- Knowledge and high fluidity in advanced SAS and SQL is mandatory
- Candidates with good knowledge over Python, GCP will get preference
- Strong track record of stakeholder management across business functions
- Exceptionally strong organizational, problem-solving and communication skills
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You’ll achieve more at HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
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