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Associate Staff Engineer (Infraops Office365)

0 years

0 Lacs

india

Posted:17 hours ago| Platform: Linkedin logo

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Skills Required

engineering scaling sharepoint security azure provisioning troubleshooting flow collaboration management onboarding offboarding vpn network itil service reporting metrics servicenow messaging migration phishing controls compliance governance licensing checks reports documentation technology

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

👋🏼We're Nagarro

.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Requirements

Job Description
  • Hands-on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint Online).
  • Strong understanding of Proofpoint or similar email security platforms.
  • Knowledge of Azure Active Directory, conditional access policies, and user provisioning.
  • Solid troubleshooting skills for O365 mail flow and Microsoft Teams collaboration issues.
  • Understanding of Identity & Access Management (user onboarding/offboarding, AD group administration).
  • Basic knowledge of Endpoint Management for Windows/Mac devices and printers.
  • Familiarity with VPN and network access dependencies for collaboration tools.
  • Awareness of ITIL processes and service reporting metrics.
  • Understanding of incident management workflows and SLAs (Freshworks or ServiceNow).
  • Relevant certifications:
    • Microsoft 365 Certified: Administrator Associate
    • Microsoft Messaging Administrator (or similar)

Responsibilities

  • Manage O365 tenant administration including mailbox provisioning, distribution lists, shared mailboxes, and migration activities.
  • Configure and maintain Proofpoint email security policies (anti-spam, anti-phishing, DLP).
  • Monitor and troubleshoot mail flow issues such as bounces, delays, compromised accounts, and quarantines.
  • Administer Microsoft Teams including user provisioning, collaboration policies, access controls, and issue resolution.
  • Ensure email security and compliance, including oversight of DLP alerts and access governance.
  • Manage O365 licensing, conduct service health checks, and generate usage reports.
  • Coordinate with vendors for incident resolution and escalations.
  • Maintain up-to-date documentation for configurations, policies, and operational procedures.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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Nagarro

Information Technology and Services

Berlin

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