Associate Software Consultant

We are seeking an Associate Software Consultant – EMR / HMS to support the implementation, deployment, and support of Electronic Medical Record (EMR) and Hospital Management System (HMS) solutions across healthcare facilities. This role involves close coordination with hospital IT teams, doctors, nurses, billing staff, and internal technical teams to ensure smooth system implementation, data accuracy, and high system availability.

Key ResponsibilitiesEMR / HMS Implementation

• Assist in end-to-end implementation of EMR / HMS software at hospitals, clinics, and diagnostic centers.
• Configure modules such as Patient Registration, OPD/IPD, Billing, Pharmacy, Laboratory, Radiology, and Reports.
• Support on-site and remote deployments during implementation and go-live phases.
• Execute data setup, master configuration, and workflow mapping as per hospital processes.

Database & SQL Responsibilities

• Write and execute SQL queries for:
• Patient data validation
• Billing and transaction reconciliation
• Report verification
• Support data migration from legacy hospital systems to EMR/HMS platforms.
• Work with MS SQL Server / MySQL / Oracle databases.
• Ensure data accuracy, consistency, and compliance with healthcare standards.

Application Support & Troubleshooting

• Provide L2/L3 application support for EMR/HMS systems.
• Analyze and resolve issues related to:
• Patient records
• Billing mismatches
• Report inaccuracies
• Performance issues
• Perform root cause analysis (RCA) and coordinate fixes with development teams.
• Monitor logs and backend services to ensure system stability.

Testing & Validation

• Perform functional, regression, and UAT testing for EMR/HMS modules.
• Validate clinical workflows and hospital operations before go-live.
• Verify fixes, enhancements, and regulatory compliance post-deployment.

Client Interaction & Training

• Act as a technical point of contact for hospital IT teams and end users.
• Train doctors, nurses, front-desk staff, and billing teams on system usage.
• Support client demos, workflow walkthroughs, and post-go-live handholding.
• Address client queries and ensure high user adoption.

Documentation & Compliance

• Prepare and maintain:
• Implementation checklists
• Configuration documents
• User manuals and training materials
• Issue and resolution logs
• Ensure adherence to healthcare IT compliance and internal quality standards.

Environment & Release Support

• Support UAT and Production environments.
• Assist with deployments, patches, and configuration updates.
• Participate in go-live support, system stabilization, and upgrades.

Required Skills & QualificationsTechnical Skills

• Strong SQL knowledge (MS SQL Server / MySQL / Oracle).
• Experience in application support or implementation roles.
• Understanding of healthcare workflows and hospital operations.
• Basic knowledge of reporting tools (Crystal Reports / SSRS preferred).
• Familiarity with APIs and backend troubleshooting is a plus.

Functional & Soft Skills

• Strong problem-solving and analytical skills.
• Excellent communication and hospital client-handling abilities.
• Ability to work independently at client sites.
• Willingness to travel and support extended go-live periods.

Education & Experience

• Bachelor’s degree or Diploma in Computer Science / IT / Engineering or equivalent.
• 1–3 years of experience in EMR / HMS implementation, hospital IT support, or healthcare software companies.
• Candidates from hospital IT departments or healthcare software vendors preferred.

Preferred Experience

• Experience working with EMR/HMS products such as:
• IT Dose, EH NOTE, Easy Solutions, Yarago, Aosta, Sukra Software (or similar)
• Hands-on experience in hospital environments is a strong advantage

Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹600,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Provident Fund
• Work from home

Language:

• Hindi (Required)

Work Location: Hybrid remote in Hyderabad, Telangana