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Associate Process Manager

Associate Process Manager

eClerx

1 - 4 years

2 - 6 Lacs

mumbai

Posted:None| Platform:

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Skills Required

rpa artificial intelligence customer support support process robotic process automation lean six sigma dmaic process improvement mentoring machine learning dfss financial services retail kaizen sql ops process management lean manufacturing unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Associate Process Manager Roles and responsibilities:

Quality Consultant Black Belt

If you have a passion for learning and thrive on working with a diverse range of processes,

if you possess a tenacious spirit and are driven to persevere until goals are achieved,

and if you embrace engaging with people from all walks of life,

then look no further this opportunity is tailor-made for you.

Who are we?

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises,

including some of the worlds leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies

.read more about us on

Whom are we looking for?

We are seeking Quality consultants to provide support for our Customer Ops business and help them achieve their project goals.

Joining our team will provide you with an excellent opportunity to enhance your expertise in Customer support processes

A typical day in a Quality consultants role may look like:

Collaborating with operations to identify potential project and process improvement opportunities, ranging from simple Excel-based solutions to advanced machine learning applications.
Mentoring and leading projects, persistently driving them forward until significant progress is achieved.
Providing support for Kaizen activities, fostering a culture of continuous improvement.
Keeping senior stakeholders updated on project progress and outcomes.

You Have:

Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication skills - verbal and written, Good interpersonal skills
Strong domain knowledge
Basic Understanding of LEAN Six Sigma methodologies like LEAN, DMAIC, DFSS
And of course, since you will be presenting to senior management frequently so you should be good with excel & PowerPoint

You will get:

Training certification on Lean Six Sigma methodologies
Opportunity to work outside your current domain area
Exposure to cutting-edge technologies like Artificial Intelligence, Machine Learning, and Robotic Process Automation (RPA).

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eClerx

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Mumbai Maharashtra

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Associate Process Manager