Associate Manager- Digital Business Insurtech

1. Requirement gathering and Analysis:

• Consults with business functions to identify, define and document business needs and objectives, current operational procedures, scenarios, problems and solutions for digital properties.
• Identifies opportunities for improving business processes. Liaison between departmental end-users, technical analysts/vendors, consultants and other stakeholders in the analysis, design, configuration, testing and maintenance of systems.
• Analyses the feasibility and document requirements for new systems as well as enhancements to existing systems. Tracks and fully documents changes for functional and business specifications.
• Assists in the preparation of Scope to develop new systems and/or operational changes.
• Participate in vendor walkthrough sessions and perform vendor evaluation from functional perspective.
• Conducts change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements as part of the CR document.
• Conduct Requirements walkthrough, Demo sessions with Vendors & Testers
• Jointly review & evaluate efforts & WBS along with the Change & Project manager
• Perform FSD/SRS/Design reviews & sign offs along with the Change & Project manager.

User Acceptance Testing and signoff :

• Design test scenarios and cases based on business requirement documents and processes.
• Manage creation of the UAT test plan, identifying and mapping of appropriate end-users
• Perform Test Cases Reviews, Provide UAT support until go live and resolve any vendor or tester queries during the SDLC phase.
• Perform necessary System configurations as required for implementing a particular CR/Project.
• Participates in analysis with the BAU team. Differentiate between bugs and potential change requests.
• Ensure timely closure of open bugs with assistance of Technical Team.
• Assist in securing final sign-off from stakeholders