Associate Manager - Cybersecurity (TSM)

Job Description

Required Skills Technology | Security Information and Event Management | Level 2 Support Technology | Cybersecurity Principles, Technologies, and Threat Landscapes | Level 4 Support Technology | Incident Response Management | Level 4 Support Technology | Comms and leadership and Team management skills | Level 4 Support Technology | Strategic Planning | Level 4 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | ITIL F/ITIL Intermediate/ITIL Expert/ISO/IEC 20000 Certified Associate/PMP/PRINCE2 Practitioner/Certified ScrumMaster/CompTIA A+/CompTIA N+/Microsoft Certified: AZ-104/AWS Certified SAA/Certified Manager/Certified Professional in Management Delivery Skills required are: - Strategic Leadership and Management: - *Developing and implementing long-term strategies for technical service management. *Ensuring technical service operations support overall business strategy and objectives. *Aligning technical service initiatives with organizational goals and industry trends. Advanced Project and Program Management: - *Overseeing large-scale and complex technical service projects and programs. *Allocating resources effectively, including personnel, budget, and technology infrastructure. *Conducting comprehensive risk assessments specific to technical service operations. *Ensuring projects are delivered on time, within budget, and according to quality standards. Communication and Stakeholder Engagement: - *Communicating complex technical concepts and strategies to stakeholders at all levels of the organization. *Tailoring communication approaches to meet the needs of diverse audiences, both technical and non-technical. *Building and maintaining relationships with key stakeholders to ensure their support and alignment with technical service initiatives. Analytical and Problem-Solving Skills: - *Utilizing data and analytics to inform technical service strategies and decisions. *Addressing complex technical challenges and obstacles in service delivery. *Analyzing performance metrics to identify areas for improvement and drive strategic decisions. Team Leadership and Development: - *Building and leading high-performing technical service teams. *Setting strategic performance goals and objectives for technical service teams. *Resolving conflicts and addressing challenges within technical service teams and with stakeholders. *Cultivating a culture of collaboration, innovation, and continuous improvement.