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Principal Global Services
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Program Manager

Program Manager

Principal Global Services

15 - 17 years

4 - 8 Lacs

pune

Posted:7 hours ago| Platform: GlassDoor logo

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Skills Required

portfolio management leadership scrum development stability backup planning monitoring reporting metrics forecasting training drive risk controls compliance security forecast strategy communication agile

Work Mode

Remote

Job Type

Part Time

Job Description

Responsibilities:

Position Title: Program Manager

Designation:Principal Consultant

Years of Experience:

15-17 years

Business Unit:

Location:

Pune

Role Description:

The Program Manager role is responsible for managing a Program or a small portfolio in regards to Operations, Business/Domain, and Customer Management aspects.

This role will have;Leader of Leadersï¿½ responsibilities and can also have the HR leadership responsibilities for the team members of the project/s or Scrum Team/s.

Key Responsibilities:

People Management

1.Conduct appraisals and build development plans for team members

2.Mentor team members to build application/system expertise in the relevant domains

3.Ensure the operational stability for the team and provide inputs to Sr Delivery Manager/Program Manager for resource continuity and backup planning

Program Management

Delivery Management

Manage Operations and deliveries as per committed scheduled timelines, SLAï¿½s and Quality targets
Manage programs that span different disciplines and diverse technologies and tools set
Get a program level understanding of the tasks undertaken and execute on planning, execution, monitoring and controlling of the programs
Status reporting, Metrics generation at BU level & analysis
Establish and continually improve program/ project management and execution processes

Resource Management

-Human Capital Plan - Identification of required skills for the program based on BUstrategy, forecasting the resource needs

Identify hiring and training needs, plan & drive trainings for team
Handling appraisal and feedback for the team
Vendor Management and Remote Delivery Management based on program needs

Risk Management

Ensure appropriate risk management processes and controls with respect to compliance with PFG standards and Indian Cyber Security Act
Business continuity plans with respect to processes and people

Cost Management

Forecast and budget adherence
Unit Cost and Staff Welfare management

Contribution to Organizational Initiatives

1.Understand BU level HLIs and Operational Plans. Participate in BU level initiatives.

2.Understand Principal, Pune long term strategy and contribute towards the Principal, Pune level HLIs.

3.Assist the senior leadership in the communication and Change Management.

Qualifications:

ï¿½Education: GraduateBachelors degree (any stream)

ï¿½Skill set:

ï¿½Good Knowledge of Project Execution Methodologies - Waterfall, Iterative, Agile, SAFE

ï¿½Operations Management, Stakeholder Management, Thought Leadership

Other: Good inter personal skills, Excellent communication and time management skills, Ability to drive the results and ownership.

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Program Manager