Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Home
>
Jobs in Nashik
>
Digit Insurance
>
Associate Manager Customer Happiness

Associate Manager Customer Happiness

Digit Insurance

1 - 4 years

|

3 - 7 Lacs

Nashik Hyderabad

Posted:2 weeks ago| Platform:

Apply

Skills Required

customer service team management inbound outbound customer engagement process improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position description: 1. Manage communication teams of Contact Center (inbound, outbound, and email) 2. Drive delivery based on set targets for the teams managed 3. Maintain attrition 4. Ensure correct fitment in the recruitment of TLs and AMs 5. Focus on process Improvement 6. Introduce new concepts to improve and improve customer experience 7. Identify training needs and provide coaching 8. Act as a liaison between the management and the team.

More Jobs at Digit Insurance

Health Network Associate

Ahmedabad

INR 3 - 6 Lacs

Medical Assessor

Hyderabad

INR 4 - 6 Lacs

Medical Assesor

Hyderabad

INR 4 - 6 Lacs

Consultant Telesales

Bengaluru

INR 3 - 3 Lacs

Priority Partner Support - Walk-In Drive

Bengaluru

Experience: Not specified

INR 3 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Customer Service Interview Now

My Connections Digit Insurance

Download Chrome Extension (See your connection in the Digit Insurance )

chrome image

Digit Insurance

Digit Insurance

www.godigit.com/general-insurance

Insurance

Bengaluru Karnataka

1001-5000 Employees

90 Jobs

Key People

Kamesh Goyal

Co-Founder & CEO
Neeraj Aggarwal

Co-Founder & CTO
Saurabh Jain

Co-Founder & COO

RecommendedJobs for You

Associate Manager Customer Happiness

Digit Insurance

Nashik, Hyderabad

Customer Relationship Executive

Windsor Paradise Heights

Ghaziabad

Insurance Broking CO - Insurance Vertical -PUNE

Smiles Placements

Pune

Customer Service Executive (Tamil/Kannada)

Panchkula

Customer Service Executive (Hindi+English)

Panchkula

Customer Service Senior Representative

ManipalCigna Health Insurance

Bengaluru

Customer Representative

Pune

Associate - Customer Service - Voice Process

Panacorp Software Solutions

Nagercoil, Kanniyakumari

Customer Service Representative

Pune

Hiring For Mortgage process

Bengaluru