Associate Manager - Content Development & Designing

Job Title:

Location:

• Content Development:

• Identify relevant and up-to-date sources to collate content.
• Conduct research as needed to obtain complete, accurate, and current information.
• Filter collected information based on the latest trends and combine useful information into focused sub-sections within courses.
• Merge material from different sources to create a fresh perspective.
• Organize content into customized, made-to-order curriculum as per departmental requests.
• Examine job roles within the company and identify focus areas to curate training material in line with stakeholder expectations.
• Maintain content in a library of reusable assets such as pictures, videos, and templates.
• Design, develop, author, narrate, record, edit, and implement training content and e-learning, including handouts, checklists, manuals, tests/quizzes, presentations, scripts, videos, audio, simulations etc.
• Produce and edit, engaging training content through web-based, instructor-led, and virtual classroom learning formats.
• Proofread and edit content for proper use of grammar, punctuation, style, and brand guidelines.
• Attend training for 2-4 days per month to ensure material is effective and to improve the current training library.
• Create engaging, interactive, and effective training materials that enable course-learning objectives and enhance performance.
• Apply adult learning and blended learning principles, with special attention to the 70:20:10 principle of learning transfer.
• Hands-on experience with content authoring tools and creating animated videos.

• Learning Management System (LMS) Management:

• Develop eLearning courses.
• Upload new content to achieve online training objectives.
• Liaise with LMS vendor and HR team to ensure accuracy of user/departmental data on LMS.
• Provide support to employees with LMS-related queries.
• Collaborate with L&D team members to fine-tune the online training strategy.
• Provide ongoing feedback to improve/customize essential aspects of LMS and upgrade the system to maximize functionality.
• Train L&D team on any new/upgraded functionality of LMS.

• Report Management:

• Maintain accurate records of content trackers.
• Collate relevant LMS reports – Course enrollments, completions, feedback, etc.
• Collate end-to-end L&D reports, providing comprehensive insights into training effectiveness and participant engagement.

• Knowledge, Skills, and Abilities:

• Strong content development skills, with focused attention to detail, and the ability to analyze, organize, and effectively communicate complex ideas through writing.
• Ability to communicate effectively orally and provide professional narration for recorded training resources.
• Strong advisor/partnering skills to work effectively with peers, subject matter experts, and stakeholders.
• Strong proficiency with MS Word, Excel, PowerPoint and content development tools.
• Ability to quickly learn subject matter.