Associate - GTM and Industry KM

Responsibilities

• Demonstrate fair understanding of Knowledge Management principles and methodologies - taxonomy & metadata, content management, content curation, etc. in work and work interactions

• Collaborate with stakeholders across Grant Thornton’s multinational platform to create, update, and maintain content on internal KM platforms, ensuring alignment with their knowledge strategy, enterprise-wide standards and guidelines

• Leverage metrics and analytics to measure impact of knowledge solutions for the assigned knowledge areas

• Develop and demonstrate a good understanding of the business capabilities and assist / guide our practitioners in their knowledge driven initiatives

• Deliver high quality tasks / projects as assigned within the time and scope defined

• Collaborate with a diverse stakeholder base (in-person / virtually) to understand their knowledge needs, concerns or problems and leverage them to improve our service and build relationships

• Participate in team level discussion, contribute and share relevant insights/updates

• Engages proactively with the stakeholder and keep them apprised of project status, challenges and issues

• Manages self and take ownership of the task / process / project assigned, updating standard documentations where required and communicating in a timely manner

• Identify, share and implement leading practices in KM across the firm’s multinational platforms.

• Conduct secondary research to gather and synthesize global industry insights and emerging trends across multiple sectors.

• Collaborate closely with cross-functional teams to manage content on the intranet and co-create knowledge products that address specific business challenges.

• Fair understanding of Knowledge Management principles and methodologies

• Ability to interface confidently with professionals and leadership across geographies and cultures

• Understands Office 365 applications and collaboration platforms

• Structure and present data / information using tools such as Excel and PowerPoint

• Proficiency in Microsoft suite of products (Word, Excel, PowerPoint)

• Strong analytical and problem-solving skills

• Strong communication skills (both verbal and written)

• Clear attention to detail

• Familiarity with generative AI tools (e.g., for content creation, summarization, or ideation) is a strong plus.