Associate, Global Market Vigilance (GMV)

Job Title: Associate, Global Market Vigilance (GMV)

Location: Unilever R&D Bangalore

Function: Global Regulatory Affairs (GRA), Wellbeing Collective (WBC)

Job Type: Individual Contributor, Full-Time

Job Summary

Key Responsibilities

• Support the intake, triage, and documentation of health-related complaints regarding Unilever products i.e., adverse events (AEs) using Veeva Vault Safety in an accurate and timely manner.
• Conduct duplicate checks to avoid processing redundant cases.
• Escalate AE cases to management promptly, if assessed as potentially serious in nature.
• Collaborate with internal teams (e.g., Call Centers, Customer Experience Centers) and external partners (Third party consultants) to gather complete information regarding AE cases.
• Assist in the preparation of AE case narratives, causality assessments, and regulatory submissions under supervision, as required.
• Ensure compliance with global AE reporting requirements and timelines.
• Maintain accurate records and support documentation archiving processes.
• Assist in the configuration, user testing, and validation of safety database updates and enhancements.
• Coordinate with cross-functional teams (e.g., Regulatory Affairs, Quality Assurance, R&D) to ensure alignment of safety data and reporting.
• Track and follow up on corrective and preventive actions (CAPAs) related to safety operations.
• Support weekly and monthly reconciliations of safety data with internal and external stakeholders.
• Contribute continuous improvement ideas to enhance GMV processes and system efficiency.
• Demonstrate flexibility and readiness to take on additional activities as assigned by management.
  

Qualifications

• Bachelor’s or Master’s degree in Life Sciences, Pharmacy, or a related field.
• 0-2 years of experience in post-market safety or Pharmacovigilance in Consumer Healthcare or Pharmaceutical companies.
• Hands-on experience working in scientific databases is required.
  

Key Attributes

• Initiative-taking and collaborative team player.
• Effective communication and documentation skills.
• High diligence and organizational skills.
• Ability to work in a fast-paced, cross-functional environment.
  

Note:

Our commitment to Equality, Diversity & Inclusion