Associate Director | Sourcing & procurement | Delhi | Supply Chain & Network Operations

will be responsible for overall ownership and delivery of activities within the Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation)

Key responsibilities for the Executive Manager will include:

• Seamless delivery of Procurement activities/sub-processes/processes
• Reporting to senior internal and client stakeholders (per cadence/as required)
• Ensuring adherence to delivery SLAs / KPIs

Overall leadership of Procurement team (~50 to 70 team members)

Primary Responsibilities

Supporting Actions

Transition and Service Delivery

• Function as ‘Tower Lead’ for entire Procurement process to drive transition from client and oversee steady state activities.
• Own and drive Master Transition Plan (MTP) for processes moving from client and function as a program manager.
• Monitor resourcing requirements and hiring per delivery needs and against MTP.
• Oversee knowledge transition, training, and technology requirements to drive a successful transition.
• Ensure seamless service delivery in alignment with agreed SLAs/KPIs
• Review of prepared reports and presentation to internal and client stakeholders (as per cadence / ad-hoc)
• Ensures timely and accurate responses to audit queries and information requests

Operational Excellence

• Function as a functional expert for the client and deliver value-driven transformation of Procurement processes using advanced tools & technology.
• Promote process excellence around end-to-end Procurement processes.
• Drive process standardization and improvements / transformation projects.
• Align on improvement roadmap, performance targets, and roadblocks, with leadership.
• Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics.
• Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as required

Change Management

• Function as a change champion and drive change management for transformational initiatives.
• Review updates to process documentation (SOPs, process maps, desktop procedures etc.) and drive approval process with internal and client stakeholders

Governance

• Convene governance meetings with relevant stakeholders as per governance cadence.
• Review process performance with relevant stakeholders.
• Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders

People Management

• Build relationships with internal and client stakeholders.
• Overall resource & performance management for team
• Actively drive hiring of junior practitioners
• Client interfacing skills

Qualifications

• B. Com / BBA / BMS or similar three-year graduate course
• M.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experience.