Posted:1 week ago|
Platform:
Work from Office
Full Time
Position: Associate Customer Support Location: Hyderabad (Work from Office) Working Days: 6 days a week Salary: 2.52 LPA Reporting To: Customer Support Manager Job Description: We are looking for a highly motivated Associate- Customer Support to join our dynamic team at ekincare , one of India's fastest-growing health-tech platforms. If you're passionate about delivering top-notch customer experiences and want to be part of a high-growth startup, this is your chance! Key Responsibilities: Handle customer queries through chat, calls, and emails Understand customer needs, provide timely resolutions, and ensure customer satisfaction Upsell relevant services based on user interactions and requirements Analyze issues and take ownership to deliver smooth customer journeys Eligibility: Any graduate (2021, 2022, 2023, 2024, 2025 pass-out) Minimum of 60% aggregate marks Skills Required: Excellent communication skills in English Ability to multi-task and prioritize in a fast-paced environment Basic proficiency in Excel and a strong problem-solving mindset Self-driven and a strong sense of ownership Who Can Apply: Freshers or candidates with up to 2 years of experience in customer support roles Comfortable working in a startup environment with a willingness to take on responsibilities independently Why Join ekincare? Be part of a growing health-tech startup transforming corporate wellness Opportunity to work with top-tier clients like Netflix, Nike, and S&P Global Attractive compensation, health benefits, and career growth opportunities
Ekincare
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