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Assoc. Dir - Operational Exc

15 - 19 years

0 Lacs

chennai tamil nadu

Posted:1 day ago| Platform: Shine logo

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Skills Required

organizational design process redesign benchmarking program management change management business operations governance transformation programs root cause analysis value stream mapping performance monitoring stakeholder management sensitivity analysis business impact analysis metrics design technology leveraging transition metrics process transitions organizational process mapping change management roadmap solution modelling scenario building process reengineering continuous improvement projects

Work Mode

On-site

Job Type

Full Time

Job Description

The role you are applying for is a strategic and hands-on position with a multi-dimensional nature. It involves elements of organizational design, process redesign, metrics design, benchmarking, program management, governance, and change management to drive business and/or process transformation through technology. Your responsibilities will include having a strong understanding of business operations, transition metrics, baseline, and governance. You should have proven expertise in leading process transitions and transformation programs across enterprises or multiple functions. Organizational process mapping, deep-dive tracing dependencies, facilitation of brainstorming workshops, value stream mapping, root cause analysis, and driving organization change management roadmap are key aspects of this role. You will also be mentoring sub-workstream leads, conceptualizing design, implementing performance monitoring dashboards, creating program governance, managing action logs and risk registers, preparing and presenting progress reports to leadership, and conducting solution modeling and sensitivity analysis to summarize business impact. Stakeholder management on enterprise-wide initiatives, liaising with Cognizant Application Services team, and designing, planning, tracking, and monitoring the rollout of corporate systems are also part of your responsibilities. To qualify for this role, you should have 15+ years of relevant multi-functional experience in Tier 1 IT Services/Process Management firm, Consulting, or Fortune 500 Company. A proven track record of leading large change management operational/process transitions, transformation programs, or Capability Center set-up is required. Having Black Belt certification (MBB is a plus) and PMP certification is preferred. If you have referenceable project/program success track records, knowledge and experience in process reengineering, transitioning program management, and delivering business impact through continuous improvement projects, then you are the ideal candidate for this position.,

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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