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Program Lead-Loyalty & Alliances

IDFC FIRST Bank

5.0 - 10.0 years

Mumbai, Maharashtra, India

On-site

Job Requirements Role/ Job Title: Program Lead Loyalty & Alliances Function/ Department: Retail Banking Job Purpose Responsible for driving the strategic direction, performance, and profitability of the bank's loyalty and alliance programs. This role involves defining KPIs and ROI parameters, conducting financial forecasting and sensitivity analysis, and identifying new opportunities for loyalty initiatives. The incumbent will work closely with cross-functional teams to ensure program excellence and deliver compelling offers and partnerships that enhance customer engagement and satisfaction. Roles & Responsibilities Define KPIs and ROI parameters to continuously track and optimize program pe...

Posted 2 weeks ago

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