Assistant Travel Manager

Job Title: Assistant Manager

Department: Administration

Job Purpose:

To support and manage travel operations efficiently, ensuring smooth coordination of domestic and international travel arrangements for employees, business stakeholders and Chairman office while optimizing costs and maintaining compliance with company travel policies.

Key Responsibilities:

• Coordinate and manage end-to-end travel arrangements including flights, hotels, visas, ground transport, fleet and insurance with the travel service providers
• Liaise with travel agencies, vendors, and internal stakeholders to ensure efficient booking processes and cost-effective travel plans.
• Engagement of travel service providers.
• Review and verify travel requests, approvals, and expense claims in line with company policies.
• Maintain updated records of travel expenses, bookings, and vendor performance.
• Ensure timely processing of invoices and reconciliation with accounts.
• Monitor travel trends and suggest improvements to the companys travel policy.
• Provide 24/7 support for critical travel emergencies and last-minute changes.
• Ensure compliance with immigration laws, visa regulations, and international travel guidelines.
• Prepare periodic reports and MIS for management review.
• Use corporate travel booking tools (received from the service providers) effectively.
• Implement or support automation in travel request workflows and approvals.
• Ensure all bookings and communication are logged in internal tracking systems.

Qualifications:

• Diploma/ bachelors degree in Travel & Tourism, or a related field.
• Minimum 5-7 years of experience in a corporate travel role, with at least 1–2 years in a supervisory or assistant manager role.
• Strong knowledge of travel booking platforms (e.g., Amadeus, Galileo, Sabre).
• Understanding of travel policies, visa requirements, and compliance issues.

Skills and Competencies:

• Excellent organizational and multitasking abilities.
• Strong negotiation and vendor management skills.
• Proficient in MS Office (Excel, Word, Outlook).
• Good communication and interpersonal skills.
• High attention to detail and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.

Key Performance Indicators (KPIs):

• Cost savings achieved through effective vendor negotiations.
• Travel policy compliance rate.
• Employee satisfaction with travel services.
• Accuracy of travel documentation and reporting.
• Timeliness in bookings and reimbursements.