Assistant to COO

The Assistant to the COO provides high-level administrative and operational support to the Chief Operating Officer. This role ensures smooth day-to-day operations by coordinating tasks, managing communications, tracking projects, and assisting in implementing business strategies. The position demands a high degree of organization, discretion, and a proactive approach to problem-solving.

Key Responsibilities1. Executive Support

• Manage the COO’s calendar, schedule meetings, and coordinate travel arrangements.
• Screen, prioritize, and respond to emails, calls, and correspondence on behalf of the COO.
• Prepare reports, presentations, and meeting documentation.
• Take minutes during key meetings and follow up on action items.

2. Project Coordination

• Track and monitor ongoing projects, ensuring deadlines and deliverables are met.
• Coordinate between departments for project updates and progress reports.
• Assist in implementing strategic initiatives as directed by the COO.

3. Operational Support

• Support day-to-day operational needs of the organization.
• Prepare data, KPIs, and operational metrics for monthly review meetings.
• Assist in drafting and refining operational policies and procedures.

4. Communication & Liaison

• Act as the primary point of contact between the COO’s office and internal/external stakeholders.
• Coordinate cross-departmental communications and ensure smooth information flow.
• Maintain confidentiality on sensitive matters.

5. Research & Analysis

• Conduct market, competitor, and industry research to support decision-making.
• Prepare business summaries, analysis reports, and feasibility studies as required.

Skills & Competencies

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in MS Office Suite, Google Workspace, and project management tools (e.g., ClickUp, Notion, Trello).
• Strong problem-solving and analytical skills.
• Discretion and ability to handle confidential information.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).
• 2–5 years of experience in executive assistance, operations, or project coordination.
• Experience in the education, edtech, or training sector is an advantage.

Key Performance Indicators (KPIs)

• Timeliness in task and project completion.
• Accuracy and quality of reports and documentation.
• Effectiveness in coordinating between departments.
• Proactive problem-solving and initiative-taking.
• COO satisfaction rating in support effectiveness.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Experience:

• Similar : 1 year (Preferred)

Work Location: In person