Assistant Product Manager

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. EY is counting on your unique voice and perspective to help the organization become even better. Join EY to create an exceptional experience for yourself and contribute to building a better working world for all. Enterprise Technology at EY provides reliable, secure, and resilient technology services and solutions to support the 400,000 EY people. As part of the Mercury Support Team (MST), a joint Finance/Enterprise Technology organization, you will be at the forefront of enabling innovative technologies that support core operating processes across the Opportunity and Engagement Lifecycle and related Finance Applications. The role of SAP Time and Expense / Concur Assistant Product Manager is highly skilled and requires expertise in SAP/ERP functional and technical skills, Big 4 Financial Controlling Management, and product management operations. You will be responsible for ensuring the global operational stability of the SAP Time and Expense / Concur product suite, including monitoring, maintenance, resolution of system incidents, and successful delivery of enhancements and configurations. Key Responsibilities: - Understand and support documentation of business processes, workflows, and requirements related to Time and Expense / Concur components. - Develop detailed functional specifications for new features, configurations, and enhancements. - Support the lead Product Manager in interactions with business stakeholders and the technical team. - Participate in product update and enhancement lifecycle, validation, and securing business signoff. - Ensure adherence to industry best practices, regulatory requirements, and internal policies. - Monitor impacts and ROI of SAP components on business operations. - Collaborate with technical teams and stakeholders to manage functional incidents and service requests. - Provide oversight for technical incident, service request, and problem tickets management. - Analyze and report on batch failures/errors to the lead Product Manager. Skills and Attributes for Success: - 5+ years of experience in business system environment, business analysis, or project systems management. - Direct experience with Time and Expense / Concur solutions and Finance Controlling operations. - Strong verbal and written communication skills. - Ability to work in diverse cultural environments and time zones. - Knowledge of Artificial Intelligence, BOT Framework, and Machine learning. Qualifications: - Creative mindset with strong analytical skills. - Ability to deal with escalations and conflicts under pressure. - Excellent English language skills. - Flexibility to work outside regular office hours. Education: - Bachelor's degree in finance, business, computer science, or related field. Experience: - 5+ years in ERP/SAP Time and Expense Product function. - Professional certification preferred. EY offers a dynamic work environment with opportunities for career growth and development. The benefits package focuses on physical, emotional, financial, and social well-being. Continuous learning, transformative leadership, and a diverse and inclusive culture are key aspects of working at EY. Join EY in building a better working world.,