Assistant Outlet Manager

Job Title: Assistant Outlet Manager

Job Summary

The Assistant Outlet Manager supports the Outlet Manager in overseeing daily operations to ensure excellent customer service, efficient staff performance, and achievement of sales and profitability targets. This role involves supervising staff, maintaining service standards, and ensuring compliance with company policies.

Key Responsibilities

• Assist in managing day-to-day outlet operations
• Supervise, train, and motivate staff to deliver high-quality service
• Ensure customer satisfaction by handling feedback and resolving complaints
• Monitor sales performance and support strategies to increase revenue
• Assist with scheduling, staff attendance, and shift management
• Maintain cleanliness, safety, and hygiene standards at all times
• Ensure compliance with company policies, procedures, and legal regulations
• Support inventory control, ordering, and stock management
• Handle cash control, POS operations, and daily reports when required
• Step in for the Outlet Manager during their absence

Qualifications and Skills

• Previous experience in a supervisory or assistant management role
• Strong leadership and team management skills
• Excellent communication and customer service skills
• Good organizational and problem-solving abilities
• Basic financial and reporting knowledge
• Ability to work flexible hours, including weekends and holidays

Work Environment

• Hospitality or retail outlet (hotel, restaurant, café, or store)
• Fast-paced, customer-focused environment

Performance Expectations

• Maintain service quality and operational efficiency
• Support staff development and teamwork
• Contribute to achieving sales and customer satisfaction goals

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

• Food provided

Work Location: In person