Assistant Operations Manager

Role Overview: You will play a crucial role as an Assistant Operations Manager, contributing to the smooth functioning of daily hotel operations. Your primary focus will be on upholding high guest service standards and ensuring efficient management practices. Your leadership skills, problem-solving abilities, and operational expertise will be key assets in this role. Key Responsibilities: - Oversee daily hotel operations across all departments - Supervise and train staff to deliver exceptional guest service - Address guest inquiries and concerns in a timely manner - Assist in budgeting, financial reporting, and cost control - Ensure all hotel services meet quality standards - Identify areas for improvement and implement necessary changes - Manage inventory, supplies, and ensure compliance with regulations - Collaborate across departments for operational efficiency - Monitor and enhance operational procedures - Coordinate with suppliers and vendors for smooth operations - Conduct regular inspections of hotel facilities - Assist in developing and implementing marketing strategies - Prepare performance reports and analyze trends for service enhancement Qualifications Required: - Dynamic, detail-oriented, and experienced approach - Proven leadership skills and problem-solving abilities - Strong focus on operational excellence - Previous experience in hotel operations management is preferred (Note: The company provides benefits including Provident Fund and a yearly bonus. The work schedule is full-time during day shifts at the designated in-person work location.),