Assistant Manager - Training

Assistant Manager – Training (Onsite)

Bangalore (On-Site)

CREW

• For travel, we handle everything from flight bookings and visa assistance to tailored itineraries and exclusive accommodations.
• Dining services include securing reservations at top restaurants, organizing private dining experiences, and curating menus for special occasions.
• Our gifting solutions ensure thoughtful presents for any event, from sourcing unique items to arranging personalized packaging and delivery.
• CREW also simplifies mobility by coordinating chauffeurs, vehicle rentals, or transport solutions.
  

About The Role

Key Responsibilities

• Plan, coordinate, and execute frequent travel schedules, including arranging transportation, accommodation, and adhering to client site protocols and safety standards.
• Collaborate closely with remote support teams, project managers, and technical specialists to ensure seamless information flow and issue resolution.
• Maintain thorough records of onsite activities, including diagnostics, actions taken, and recommendations. Prepare detailed reports for internal teams and clients.
• Provide feedback from the field to help improve service delivery, product design, and support processes. Stay current with emerging technologies and industry trends relevant to onsite operations.
• Adhere to all travel, safety, and compliance policies during travel and onsite visits to protect yourself, clients, and the company.
• Maintain the premium tone and quality standards of Swiggy’s RARE service.
  

Required Skills & Qualifications

• Must be open to travel as and when required
• Bachelor’s degree in Engineering, Information Technology, or a related technical field preferred (or equivalent experience).
• Minimum 3-5 years of experience in a technical role requiring onsite travel and client interaction.
• Excellent problem solving & decision making in real-time.
• Strong communication & stakeholder management.
• Adaptability to work in diverse environments and under varying client conditions.