Assistant Manager Training

As an Assistant Manager Training at FiveS Digital, located in Navi Mumbai (Turbhe), your role involves supervising the training team, developing and implementing training programs, assessing training effectiveness, and ensuring employees acquire the necessary skills to perform their roles efficiently. You will collaborate with other departments to identify training needs and ensure consistent and high-quality customer service across the organization. It is essential for you to have experience in managing teams remotely. Key Responsibilities: - Supervising the training team - Developing and implementing training programs - Assessing training effectiveness - Collaborating with other departments to identify training needs - Ensuring consistent and high-quality customer service - Managing teams remotely Qualifications Required: - Supervisory Skills, Training & Development, and Training skills - Excellent Communication and Customer Service skills - Ability to assess and evaluate training effectiveness - Strong problem-solving and organizational skills - Experience in managing diverse teams is a plus - Bachelor's degree in Human Resources, Education, Business Administration, or related field - Training Governance, Compliance and Reporting FiveS Digital is a technology-led Business Process Management organization with a strong commitment to diversity, equity, and inclusivity. Our Navi Mumbai BPM delivery center is recognized as India's first diverse and inclusive BPM workspace. As a growing family of over 3500 members speaking and processing 13+ languages, we are dedicated to providing a supportive and inclusive work environment. As an Assistant Manager Training at FiveS Digital, located in Navi Mumbai (Turbhe), your role involves supervising the training team, developing and implementing training programs, assessing training effectiveness, and ensuring employees acquire the necessary skills to perform their roles efficiently. You will collaborate with other departments to identify training needs and ensure consistent and high-quality customer service across the organization. It is essential for you to have experience in managing teams remotely. Key Responsibilities: - Supervising the training team - Developing and implementing training programs - Assessing training effectiveness - Collaborating with other departments to identify training needs - Ensuring consistent and high-quality customer service - Managing teams remotely Qualifications Required: - Supervisory Skills, Training & Development, and Training skills - Excellent Communication and Customer Service skills - Ability to assess and evaluate training effectiveness - Strong problem-solving and organizational skills - Experience in managing diverse teams is a plus - Bachelor's degree in Human Resources, Education, Business Administration, or related field - Training Governance, Compliance and Reporting FiveS Digital is a technology-led Business Process Management organization with a strong commitment to diversity, equity, and inclusivity. Our Navi Mumbai BPM delivery center is recognized as India's first diverse and inclusive BPM workspace. As a growing family of over 3500 members speaking and processing 13+ languages, we are dedicated to providing a supportive and inclusive work environment.