Customer Support Executive

Job Description

Company Description FiveS Digital is a technology-led Business Process Management organization focused on customer experience, RPA/IPA-driven digital transformation, and computer vision/ML/NLP. Established 15 years ago, we operate in 9 locations across India, with our Navi Mumbai center being the first diverse and inclusive BPM workspace in India. With a team of over 3500 members, we manage services in 13+ languages and are certified as a women-owned, diversity unit by WeConnect International, USA. Our core verticals include e-commerce/retail, healthcare, and BFSI businesses. Role Description This is a full-time, on-site role located in Jamshedpur for a Customer Support Executive. The Customer Support Executive will handle day-to-day customer interactions, providing online and technical support to ensure customer satisfaction. This role includes managing customer inquiries, resolving issues, and maintaining high service standards. The executive will be part of a dynamic team dedicated to delivering exceptional customer service Show more Show less