0 years

1 - 2 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and ensure a positive customer experience through timely and professional support.

Key Responsibilities:

  • Respond to customer queries via phone, email, chat, or social media
  • Resolve customer complaints efficiently and professionally
  • Provide accurate information about products and services
  • Maintain records of customer interactions and follow-ups
  • Escalate complex issues to the relevant department when needed
  • Ensure high customer satisfaction and service quality

Requirements:

  • Excellent communication skills (English required)
  • Strong problem-solving and listening skills
  • Basic computer knowledge and CRM familiarity
  • Ability to work in shifts (if required)
  • Customer-focused and professional attitude

Preferred Qualifications:

  • Prior experience in customer support or call center (optional)
  • Graduate or Intermediate (depending on company policy)

Benefits:

  • Competitive salary
  • Growth and learning opportunities
  • Friendly and professional work environment

Job Type: फ़ुल-टाइम

Pay: ₹9,598.00 - ₹24,386.16 per month

Benefits:

  • प्रॉविडेंट फ़ंड
  • हेल्थ इंश्योरेंस

Work Location: In person

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