Customer Support Executive

0 years

0 Lacs

Posted:17 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job description

We are expanding our customer support team and are looking for a proactive and dedicated customer service executive to assist our customer base.

The Knowledge Academy is a globally recognized training and professional development organization, offering 30,000+ courses across various domains, including project management, IT, Data, Business, and leadership. We operate worldwide and are trusted by leading global brands and government organizations for our training excellence.

 

🕒 Shift Timing: 10 AM – 7PM IST

📍 Location: Bangalore (Work from Office)

🏢 Company: The Knowledge Academy

 

Key Responsibilities:

 

  • Handle customer support tickets and email queries from clients.
  • Communicate effectively to understand customer needs and provide solutions.
  • Coordinate with internal departments to ensure timely and accurate query resolution.
  • Maintain high service quality and customer satisfaction levels.

 

Requirements:

 

  • Previous experience in Customer Service/Support roles (preferred).
  • Strong communication skills (written & verbal).
  • Ability to multitask and prioritize tasks efficiently.
  • Problem-solving attitude and a customer-first approach.

 

Why Join Us?

 

  • Be part of a global training leader with clients across 190+ countries.
  • Collaborative work culture and professional growth opportunities.
  • Exposure to international customer interactions.

 

 

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The Knowledge Academy

Professional Training and Coaching

Bracknell Berkshire

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