Assistant Manager – Sales (Mumbai)

Job Purpose

The Assistant Manager – Sales is responsible for developing and implementing effective sales strategies, building strong client relationships, and achieving assigned revenue and profitability targets. The role contributes directly to the company’s growth by expanding market presence, onboarding new customers, and ensuring sustainable and profitable sales performance within the assigned region.

Key Accountabilities

• Develop and execute a business plan and sales strategy for the assigned market to achieve company sales and profitability targets.
• Identify, onboard, and develop new customers within the assigned sales region.
• Achieve gross profit targets set by management, with a benchmark of three times the gross profit contribution.
• Ensure minimum gross profit margins are maintained for all customers, aligned with approved credit limits.
• Maintain healthy receivables and actively monitor and control bad debt exposure.
• Prepare individual and team-based action plans to identify, pursue, and convert sales leads and prospects.

Key Responsibilities

• Initiate and coordinate action plans to penetrate new markets and expand market share.
• Support the development and implementation of marketing initiatives as required.
• Submit weekly End-of-Week (EOW) reports and monthly sales performance reports to the General Manager.
• Maintain accurate and up-to-date records of pricing, sales activities, customer interactions, and reports.
• Prepare and deliver customer proposals, presentations, and RFP responses.
• Monitor and control operational and sales-related expenses in line with budget guidelines.
• Ensure strict adherence to company policies, procedures, business ethics, and compliance standards.
• Maintain strong and continuous engagement with clients to ensure high levels of customer satisfaction and retention.
• Collaborate effectively with internal teams and demonstrate professionalism in interactions with all company employees.

About You

As an Assistant Manager – Sales, you are a results-driven professional with strong leadership capabilities and a solid understanding of the freight forwarding and logistics industry. You are commercially focused, strategic in approach, and capable of building long-term client partnerships that drive sustainable growth.

Core Competencies

• Strong negotiation skills
• Excellent communication and interpersonal skills
• Leadership and team collaboration
• Strategic thinking and market awareness
• Customer-focused mindset

Key Performance Indicators (KPIs)

• Sales revenue and profitability
• Sales growth
• Market share expansion
• Customer satisfaction
• New and existing customer retention
• Market analysis and opportunity development

Requirements

• Minimum 5–7 years of experience in a sales management or senior sales role within a freight forwarding or logistics environment.
• Bachelor’s degree is mandatory; MBA preferred.
• Strong leadership and team management capabilities.
• Excellent communication, negotiation, and relationship-building skills.
• Demonstrated commitment to achieving and exceeding sales targets.

Job Type: Full-time

Pay: ₹285,653.10 - ₹925,218.96 per year

Experience:

• Freight Forwarding: 3 years (Required)
• Sales: 3 years (Required)

Work Location: In person