Assistant Manager - Revenue & Reservations

We are seeking a detail-oriented and analytical Assistant Manager - Revenue & Reservations to join our team in Udaipur, India. In this role, you will be responsible for optimizing revenue and managing reservations to drive financial performance while ensuring excellent customer service.

• Develop and implement revenue management strategies to maximize hotel occupancy and revenue
• Analyze market trends, competitor pricing, and demand patterns to make informed pricing decisions
• Manage and oversee the reservations process, ensuring efficient handling of bookings and inquiries
• Generate and analyze performance reports, providing insights to senior management
• Collaborate with sales, marketing, and front office teams to align revenue strategies
• Monitor and evaluate the effectiveness of revenue management tactics and adjust as needed
• Ensure compliance with revenue management policies and procedures
• Train and mentor team members on revenue management principles and reservation best practices
• Respond to customer inquiries and resolve issues related to reservations and pricing
• Stay updated on industry trends and implement innovative revenue management techniques

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• 3-5 years of experience in hotel revenue management and reservations
• Proficiency in revenue management systems and Property Management Systems (PMS)
• Strong analytical skills with the ability to interpret data and make strategic decisions
• Advanced knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
• Excellent communication skills, both verbal and written
• Proven experience with pricing strategies and yield management
• Strong customer service orientation with the ability to handle complex situations
• Detail-oriented with excellent organizational and time management skills
• In-depth knowledge of the hospitality industry and current market trends
• Revenue Management certification preferred
• Ability to work in a fast-paced environment and adapt to changing market conditions
• Demonstrated leadership skills and ability to work effectively in a team