Assistant Manager - QA (Melting)

Job Description

Job Purpose To oversee and ensure transparent, accurate, and compliant melting and assay testing of customer old gold at the refinery vendor premises. The role involves coordination with vendor staff, documentation, quality checks, and customer-centric compliance. Key Responsibilities Supervise the melting of customer old gold in the presence of authorized vendor personnel. Ensure each melting batch is handled as per company SOP and Legal Metrology norms. Verify product details against the job slip provided by the store or warehouse before melting begins. Record weight before and after melting to ensure transparency and accuracy. Ensure proper segregation, tagging, and tracking of each customer’s old gold lot throughout the process. Monitor and document the entire melting process for traceability and audit purposes. Coordinate with the refinery vendor for timely assay results and metal reconciliation. Validate and verify gold purity reports and ensure proper communication with the concerned stakeholders (e.g., store team, SCM). Report any discrepancies, contamination issues, or process deviations immediately to the SM-QA. Ensure safety, compliance, and ethical handling of precious metals at the vendor site. Maintain daily logs, generate reports, and update the system (if applicable). Skills & Qualifications Minimum 2–4 years of experience in jewellery or precious metal operations (melting, refining, QA). Strong knowledge of gold purity, melting, and refining procedures. Understanding of hallmarking and BIS regulations is preferred. Familiarity with XRF, fire assay process, or other gold purity testing methods. Preferred Background Experience working in gold melting/refining units or with refinery vendors. Prior handling of customer old gold in jewellery retail/service. Knowledge of weight tolerance and assay loss norms. Show more Show less