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Assistant Manager (Operation BPO)

Assistant Manager (Operation BPO)

TrustBox Global Solutions

3 - 6 years

3 - 4 Lacs

Ahmedabad

Posted:2 months ago| Platform:

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Skills Required

Attrition Control KPI Performance Management SLA Management Team Management Shrinkage Attrition

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for leading and managing the outbound retention team in a call center. Role developing strategies to retain customers, reduce churn, ensure the team meets performance targets. Manager oversee daily operations, coach team leaders.

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TrustBox Global Solutions

www.trustbox.co

Outsourcing and Offshoring Consulting

Ahmedabad Gujarat

501-1000 Employees

1 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

CFO

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Assistant Manager (Operation BPO)