Assistant Manager LPM

• Role Overview
• We are seeking a seasoned Team Lead or Manager with proven experience in managing mid sized teams 15 20 members within the Legal Process Management LPM domain
• The ideal candidate will possess strong expertise in contract management concepts and demonstrate exceptional leadership operational and client management capabilities
• This role requires a Pune based professional who is flexible with working hours to meet dynamic business needs

Key Responsibilities:

• Lead and manage day to day operations of a legal process team
• Ensure adherence to service level agreements SLAs and quality standards
• Drive process compliance audit readiness and knowledge management initiatives
• Prepare and circulate operational reports daily weekly monthly using MS Office tools
• Handle client feedback and escalations with timely root cause analysis and resolution
• Collaborate with internal teams and client stakeholders to ensure consistent delivery
• Support training transition and transformation initiatives with a focus on technology enablement
• Monitor and improve quality risk information security and process progression metrics
• Identify and implement process improvement opportunities and contribute to growth strategies
• Key Responsibilities
• Lead and manage day to day operations of a legal process team
• Ensure adherence to service level agreements SLAs and quality standards
• Drive process compliance audit readiness and knowledge management initiatives
• Prepare and circulate operational reports daily weekly monthly using MS Office tools
• Handle client feedback and escalations with timely root cause analysis and resolution
• Collaborate with internal teams and client stakeholders to ensure consistent delivery
• Support training transition and transformation initiatives with a focus on technology enablement
• Monitor and improve quality risk information security and process progression metrics
• Identify and implement process improvement opportunities and contribute to growth strategies
• Required Skills Qualifications
• Strong legal aptitude with a solid understanding of contract management terminology and structure
• Hands on experience in interpreting complex contracts excluding litigation or court practice
• Proficient in legal summarization and documentation
• Excellent communication skills written and verbal
• Strong decision making abilities and problem solving skills
• Advanced proficiency in MS Office tools Excel Pivot Tables Formulas PowerPoint Word Outlook
• Effective team and client interfacing skills ability to work independently
• Familiarity with project management concepts is a plus
• Demonstrated flexibility to extend working hours based on business requirements
• Outstanding people management and interpersonal skills

Additional Responsibilities:

• Preferred Attributes
• Proactive and self driven with a commitment to continuous improvement
• Ability to manage multiple priorities and deliver under pressure
• Strong analytical mindset with attention to detail
• Experience in governance and compliance frameworks

Preferred Skills: