Assistant Manager - Front Office

4 - 6 years

2 - 6 Lacs

aurangabad

Posted:5 hours ago| Platform: Naukri logo

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Skills Required

hotel management software applications operations customer satisfaction front office customer feedback customer service hospitality media communication concierge office management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Assistant Manager to lead our Front Office team at Hyatt Place, with 4-6 years of experience in the hospitality industry.


Roles and Responsibility
  • Manage front office operations, including reception, concierge, and bell captain services.
  • Supervise and coordinate staff activities to ensure excellent customer service.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Maintain high standards of quality, safety, and security.
  • Collaborate with other departments to achieve business objectives.
  • Analyze customer feedback and implement changes to improve guest experiences.

Job Requirements
  • Proven experience in front office management within the hospitality industry.
  • Strong leadership and communication skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Excellent problem-solving and decision-making skills.
  • Knowledge of hotel management systems and software applications.
  • Ability to motivate and train staff members to achieve their full potential.

*Note - Job has been sourced from social media platforms/other public websites.

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