3.0 - 8.0 years

0 - 0 Lacs

mumbai city

On-site

Hiring Concierge Executive Location : Andher ( Marol) CTC 5LPA To 7LPA Age -22 To 45 Candidates must hold a minimum of a graduate degree A minimum of 3 years of experience in a relevant industry is required Only those with a background in Travel and Hospitality will be considered Exceptional communication skills are essential Key Responsibility: Independently and collaboratively fulfills high-profile client and demo requests through various communication channels (phone, email, chat, etc.). Builds strong customer relationships by understanding and anticipating individual preferences. Applies high-quality customer service standards and best practices to every interaction. Demonstrates multitasking and prioritization skills in a fast-paced, dynamic work environment. Shift Timings: Rotational Working Days: 5. To fix a slot of Interview Call or Whatsap Karan @ 9136294701 or To fix a slot of Interview Call Snehal @ 8828237377 HR Snehal 8828237377

Posted 1 week ago

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Workplace Experience Coordinator CBRE

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Experience Coordinator role plays a crucial part in ensuring a positive office experience by serving as a cultural ambassador, community advocate, and service leader. You will be responsible for coordinating and supporting the delivery of Workplace Services, which encompasses various services such as Concierge, Reception / Switchboard, Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs, Document Services, Mail Services, Record Archiving, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol, and Workplace Onboarding. As an Experience Coordinator, your primary responsibilities include ensuring personal safety and the safety of others impacted by your work. This involves completing all required HSE training satisfactorily, adhering to all activity policies and procedures, including HSE-related requirements, and actively participating in HSE programs and activities as necessary. You are expected to report any conditions that may lead to accidents or injuries and halt work if deemed necessary. This position falls under the GWS Segment and requires a proactive approach towards creating a harmonious and efficient workplace environment for all stakeholders involved.,

Posted 2 weeks ago

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Affluent Desk - HRO Teleperformance (TP)

2.0 - 7.0 years

5 - 8 Lacs

Mumbai, Gurugram

Work from Office

Role & responsibilities Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Facilitate problem solving and collaboration. Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark. Keep the Managers/Leaders informed of task accomplishment, issues and status. Focus on accelerating teams performance. Understanding towards business/organization objectives. Willingness to add value to company’s Culture, Mission and Vision Preferred candidate profile Prior experience in managing high net-worth clients, preferably in banking, wealth management, or premium customer service roles, Hospitality, Aviation, Concierge services etc. Exceptional communication skills, both verbal and written. Well-presented and professional demeanor, as the role may involve in-person client interactions. The role is to manage helpdesk or concierge services for premium customers which would require physical visits as well . The resources would operate out of client’s vicinity . CEFR level required from communication perspective – B2 – Upper Intermediate/Vantage C1 – Advanced/Effective Operational Proficiency

Posted 2 weeks ago

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Guest Service Officer (HOST) Destination Hotels

1.0 - 4.0 years

1 - 4 Lacs

Cochin, Kerala, India

On-site

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 years work experience in hotel operations. Fresher can also apply as well. Good customer service, communications and interpersonal skills are a must.

Posted 1 month ago

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Front Office Manager Equinox

10.0 - 15.0 years

4 - 5 Lacs

Ahmedabad

Work from Office

Role & responsibilities : Key Responsibilities: Supervise daily operations of the front office, including reception, concierge, reservations, and guest services. Ensure smooth check-in and check-out processes with a focus on guest satisfaction. Manage and train front office staff, ensuring high levels of professionalism and service. Handle guest complaints and special requests promptly and professionally. Monitor room availability, occupancy levels, and coordinate with housekeeping for room readiness. Maintain accurate records of bookings, billing, and payments using the hotels PMS. Prepare front office budgets, forecasts, and performance reports. Enforce hotel policies, procedures, and service standards. Coordinate with other departments to ensure seamless guest experiences. Drive upselling efforts and promote hotel services and facilities. Preferred candidate profile: Experience in IDS Software mandatory

Posted 2 months ago

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