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JLL
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Assistant Manager Facilities

Assistant Manager Facilities

JLL

6 - 8 years

0 Lacs

gurgaon haryana india

Posted:1 week ago| Platform:

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Skills Required

service coordination management siebel escalation rest security deployment developer software communication planning presentation logistics

Work Mode

On-site

Job Type

Full Time

Job Description

Work Dynamics
As assistant Manager he will be responsible for managing all aspects of day-to-day service delivery in . He/ She also will be accountable for proper usage and functionality of the technologies implement at site. Coordination with vendor partner etc,What this job involves: Managing all functions as AFM like:-

Helpdesk/Mailroom Operations: -
To provide management advice on Helpdesk/Mailroom for escalated issues.
To ensure immediate response to all priority calls from employees and Siebel team
Clearing of C-mail / Government agencies.

Managing Front Office Operations: -

Manage and provide management advice for Front Office for escalated issues.
To ensure immediate response from team and follow escalation process
To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep.

Managing Security Operations end to end as tower Manager.

Responsible for security operation in coordination with GP&S lead and Pan India POC
To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services
To ensure that security staff adheres to GP&S norms.
To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix.
To ensure the Grooming of the staff.

Housekeeping Operations: -

Managing HK vertical in coordination with site team
To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services.

Managing Cafeteria Operations: -

To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas
During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements.

Coordination with Developer : -

Ensure necessary approvals are taken by the builder team on cases-to-cases basis during specific events
Coordination with builder on guarding services and common area upkeep daily / weekly / monthly.

Sounds like you?

Usually at least 6 to 8 years ‘of overall experience and 5 to 6 years of industry experience.
Proficient computer skills and in-depth knowledge of relevant software such as ms office suite
Knowledge of standard office administrative practices and procedures
Bachelor’s / master’s degree.

Key Competencies

Communication skills
Planning and organizational skills
Problem analysis
Decision-making
Judgment
Client service orientation
Adaptability
Teamwork
Presentation skills
Computer Knowledge
Good knowledge of employee logistics.
Innovative approach etc

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