Assistant Manager - Delivery Quality

Omega Healthcare

8 - 13 years

6 - 9 Lacs

tiruchirapalli

Posted:None| Platform:

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Skills Required

quality process quality control it enabled services as quality management six sigma apqp quality audit process enhancement spc 7qc quality analysis qc fmea quality engineering quality assurance qms msa ppap customer quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 8 to 14 years of experience to join our team as an Assistant Manager - Delivery Quality in Trichy, India. The ideal candidate will have a strong background in quality management and delivery.

Roles and Responsibility

Manage and oversee the delivery quality process to ensure high standards.
Develop and implement quality control measures to identify areas for improvement.
Collaborate with cross-functional teams to resolve issues and enhance processes.
Analyze data and metrics to measure performance and make informed decisions.
Identify and mitigate risks associated with service delivery.
Ensure compliance with regulatory requirements and industry standards.

Job Requirements

Minimum 8 years of experience in quality management or a related field.
Strong knowledge of quality control principles and practices.
Excellent analytical and problem-solving skills.
Ability to work effectively in a fast-paced environment.
Strong communication and interpersonal skills.
Experience working in CRM/IT Enabled Services/BPO industry is preferred

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