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28 Job openings at Fictiv Technology Solutions
About Fictiv Technology Solutions

Fictiv Technology Solutions provides innovative software and hardware solutions, focusing on improving operational efficiency and technological integration for businesses across various sectors.

QA- SDET (Playwrite)

Pune

1 - 3 years

INR 12.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! What s in it for you Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career There are plenty of jobs out there. The question is whether any of them will help you grow in your careerWill you be challenged by teammates to achieve your potentialOr are they roles that will ask you to do more of what youve already mastered. At Fictiv, youll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Impact in this Role We are a small engineering team taking the next step in evolving our systems and infrastructure. As a QA Automation engineer, you will play a pivotal role in our company s product development process to ensure overall product quality through test automation. If you enjoy providing end-to-end solutions to software quality problems and taking the lead in designing and implementing automated tests that not only elevate product delivery standards but dramatically increase our ability to release quality software quicker and more often, we d like to meet you. You will report to QA Manager What You ll Be Doing As a Software Developer in Test, you will be responsible for automating and maintaining end-to-end integration tests. Work with QA Engineers to identify workflows as automation candidates and build out test scripts. Work with other members of the automation team to create integration tests using Cypress and Playwrite. Perform code reviews for other team members, concentrating on maintaining team standards and best practices. Serve as a first point of contact to engineering teams, helping to answer questions about tests and providing automation guidance. Monitor and maintain the current library of integration tests, diagnosing and reporting failures to the responsible engineering teams. Desired traits Preferred Experience/ Minimum Qualifications Bachelors degree in Computer Science or related field Test Automation Experience: 2-3 years automation experience. At least 1-2 years working with Cypress and/or Playwrite You are experienced in writing automation tests in Cypress/javascript. You know the best way to use Cypress and how to avoid its pitfalls and determine best practices. You can write tests that operate the system via the UI as well as through backend api calls and understand when each strategy should be applied. You are an advocate for high-quality, reusable code, concentrating on creating functionality that can be reused across multiple tests. You have experience in an Agile development environment. You are an effective communicator, able to explain Cypress and automation to people unfamiliar with either. You can work collaboratively with a diverse group of people who have strong opinions. You can understand different perspectives while remaining an effective advocate for software quality. You are comfortable working independently, taking an assigned task and determining how best to implement it. You have experience working with AWS and ERP systems About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Technical Architect

Pune

15 - 20 years

INR 50.0 - 60.0 Lacs P.A.

Work from Office

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! What s in it for you? Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career At Fictiv, youll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Impact In This Role As a Full-Stack Technical Architect, you will leverage your JavaScript and Node.js expertise to play a pivotal role in shaping the technical direction of our systems and infrastructure. Your leadership will help guide architectural decisions, promote best practices, and ensure technical excellence across both front-end and back-end development. Inspiring Customers- Our customers innovate in fields ranging from autonomous vehicles to breakthrough healthcare solutions. Their vision drives us to develop faster, build higher-quality products, and revolutionize the manufacturing process. Transform an Industry- We are committed to reshaping the future of manufacturing. As part of a mission-driven team, you ll help bring about real change in this industry through your technical expertise. You will report to the Director of Engineering. What You ll Be Doing Define and execute a long-term technical architecture roadmap that encompasses both front-end and back-end technologies. Collaborate with cross-functional teams (engineering, product, design) to ensure seamless integration of front-end and back-end components. Identify architectural bottlenecks and design innovative full-stack solutions, including GraphQL and React implementations, to enable scalability and future growth. Establish and enforce technical guidelines to enhance security, performance, and scalability across the full stack. Mentor and guide engineers across teams on modern design patterns, test practices, and coding standards for both front-end and back-end systems, with a focus on GraphQL, REST APIs and React. Propose optimal architectural solutions that align with business objectives and meet cost, quality, and schedule constraints. Hands-on development, debugging, and review of critical projects, particularly those involving GraphQL/REST APIs, React and Node JS. Technically Driving multiple projects Desired Traits 15 to 20 years of experience designing, building, and maintaining large-scale web applications and services, with expertise across the full technology stack. Expertise in TypeScript/JavaScript and Node.js with proficiency in multiple programming languages preferred In-depth knowledge of front-end frameworks (e.g., React, Angular) and back-end technologies ( Node.js and Python). Strong experience in REST APIs and GraphQL, domain and schema modeling, object-oriented design principles, and full-stack architecture. Expertise in building event-driven architectures and services in the cloud (AWS preferred). Skilled in designing secure, scalable, and extensible APIs, including complex GraphQL schemas, and front-end interfaces. Proficiency with relational databases with PostgreSQL expertise preferred, focusing on schema and index design and query optimisation Strong understanding of security best practices, including OWASP Top 10 risks. Proven leadership experience, mentoring software engineers, and managing complex development projects across the full stack. AWS certification. Perks and Benefits Competitive medical and term insurance benefit Health and Wellness program benefit Personal Accident policy benefit Paid leaves And much, much more! Interested in learning more? We look forward to hearing from you soon. About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Manufacturing Engineer-NA Support

Bengaluru

4 - 9 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career At Fictiv, youll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Impact In This Role Your role as a Manufacturing Engineer will be to support and drive improvement to our critical manufacturing functions. We have two sets of customers our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts and you ll be consistently working at the interface between the two. At Fictiv, we believe in creating the world s premier platform for hardware manufacturing, and you ll be playing a critical role in making that happen In your role as the Manufacturing Engineer, you will be reviewing and analysing the manufacturability and costs associated with fabrication (including CNC machining, 3D printing, and other manufacturing processes) submitted by our builders. In this role, you ll also be using your Mechanical Engineering background and knowledge of manufacturing processes in order to determine what design changes may need to be made to our builders design specifications in order to meet their needs. By developing highly competitive proposals and quotations that meet the requirements called out by our customers, you will be assisting in bringing products to market faster in a wide range of industries (and helping to accelerate Fictiv s growth). You will be reporting to the Director of Manufacturing Engineering (US) Global Standards. What You ll Be Doing List and describe the key responsibilities of the role. Release Package Review - Analyze models, drawings, parts lists, and other data to determine scope of work, feasibility for manufacturing, manufacturing requirements, and minimum lead time. Quoting - Combine your analysis with Fictiv s software recommendations to generate quotes for builders, or collaborate with external suppliers to determine necessary quoting parameters. Calculator Generation - Use your fabrication expertise and understanding of process cost drivers to develop cost calculators that allow for Fictiv to bring quoting in-house for new service offerings. DFx Feedback - Provides DFx feedback to builders, such as recommended design alterations to improve manufacturability, reduce cost of part fabrication, or improve ease of assembly. Automation Feedback - Provide feedback to the quoting software team to improve accuracy of automated quoting of our manufacturing services. Drawing Generation - Generation of high-quality 2D drawings per ANSI/ASME Y14.5 standards. Desired Traits Meticulous, detail oriented, inclination for documentation Excellent verbal and written communication skills in English required Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision Enjoys sharing knowledge and teaching others about manufacturing processes 4-year Mechanical Engineering degree or equivalent technical training Understanding of GDT and conventional (coordinate) tolerancing Knowledge of manufacturability, and limitations, of common metals and plastics Exposure to multiple custom mechanical manufacturing processes (sheet metal, urethane casting, injection molding, etc ) CNC machining and 3D printing experience is a must Perks and Benefits Provident Fund Group Personal Accident Policy Mediclaim And much, much more! Interested in learning moreWe look forward to hearing from you soon. About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Sr. Product Designer

Pune

7 - 12 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! What s in it for you Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career There are plenty of jobs out there. The question is whether any of them will help you grow in your careerWill you be challenged by teammates to achieve your potentialOr are they roles that will ask you to do more of what youve already mastered. At Fictiv, youll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Impact In This Role Fictiv is a manufacturing technology company transforming the way modern hardware teams design, develop, and manufacture physical products. Our digital manufacturing ecosystem combines a robust online platform with a global network of highly vetted manufacturing partners, providing unprecedented supply chain agility and visibility to companies across a variety of industries. We are seeking an experienced Senior Product Designer to join our team in Pune, India. In this role, you will lead design initiatives for our manufacturing platform, creating intuitive and efficient user experiences that empower our customers throughout the manufacturing process. You will collaborate closely with cross-functional teams and mentor junior designers while applying analytical thinking to solve complex problems. This role is ideal for someone who is seeking opportunities to grow into a leadership position. You will report to the [Director of Design]. What You ll Be Doing Lead end-to-end product design projects from concept to implementation, ensuring high-quality user experiences that align with business objectives Conduct and analyze user research using data-driven approaches to identify user needs, pain points, and opportunities within our manufacturing platform Create comprehensive design solutions including user flows, wireframes, prototypes, and high-fidelity mockups Collaborate closely with product managers, engineers, and other stakeholders to understand requirements and constraints Mentor junior designers, providing guidance on design principles and methodologies Establish and maintain design systems and patterns for consistency across products Present design solutions to leadership and advocate for user-centered approaches Desired Traits 7+ years experience in product or UX design, with a focus on complex digital products or platforms Strong portfolio demonstrating analytical thinking and problem solving through design and prototyping An eye for high-quality, well-crafted visual and interaction design, and a passion for UI details Ability to balance user research, strategy, business insights, team input, and intuition in decision-making processes. Experience using testing, experimentation, and research to inform design decisions Interested in learning moreWe look forward to hearing from you soon. About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Associate Technical Program Manager MP Support - North America Support

Bengaluru / Bangalore, Karnataka, India

3 - 5 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

What You ll Do Drive Project Success: Oversee manufacturing project lifecycles, ensuring compliance with scope, budget, and deadlines. Solve Real-Time Challenges: Be the go-to technical resource for manufacturing partners, tackling production issues and ensuring customer satisfaction. Optimize Processes: Manage work order assignments and drive improvements within technical workflows. Facilitate Change: Handle post-sale change requests, evaluate risks, and implement solutions with precision. Foster Collaboration: Build strong communication bridges between customers, manufacturing partners, and internal teams to ensure seamless project execution. What You Bring A Bachelor s degree in engineering and 3-5 years of relevant experience in hardware or manufacturing (preferably with OEMs or contract manufacturers). Strong knowledge of manufacturing processes, with expertise in: 3DP Printing (required) CNC Machining (required) Rapid Tooling, Injection Molding, Urethane Casting, or Sheet Metal Fabrication (preferred). Proven project management skills with a focus on manufacturing timelines, scope management, and quality assurance. A knack for problem-solving, coupled with a results-oriented mindset and urgency in meeting delivery schedules. Experience working in multicultural, night-shift environments, with fluency in written and spoken English Familiarity with low-volume piece parts and prototypes is a plus.

Netsuite Lead (Techno-Functional)

Pune, Maharashtra, India

6 - 11 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

Whats in it for you Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career Will you be challenged by teammates to achieve your potential Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Impact In This Role What are the key milestones of this role and what is the added value of this role to the organization Instead of listing out a set of desired experience, this is an opportunity to further describe the role and the functions of the role. Research shows that women are unlikely to apply for a position unless they meet 100 percent of the requirements, while men will apply if they meet 60 percent of the requirements. This role reports to the Director of Engineering, IT Systems. What You'll Be Doing Fictiv is seeking a skilled NetSuite Technical Lead to join our team. As a NetSuite expert, you'll be responsible for the ongoing administration, optimization, and customization of our NetSuite ERP system to support business operations and drive efficiency across the organization. In this role, you will manage the day-to-day operations of our NetSuite environment while developing customizations, integrations, and solutions to meet business requirements. This role combines technical expertise with business process knowledge to ensure our NetSuite implementation maximizes value and supports company growth. Responsibilities NetSuite Administration Serve as the primary administrator for the NetSuite ERP system, managing user access, roles, permissions, and system configuration. Troubleshoot and resolve NetSuite-related issues reported by end users Maintain system documentation, including configurations, customisations, and standard operating procedures Implement and manage data integrity controls and security protocols Perform regular system maintenance, updates, and testing Create and manage custom forms, fields, records, and workflows Develop and maintain custom reports, saved searches, and dashboards Lead NetSuite release testing and coordinate system upgrades Configure and manage OneWorld features, including multi-subsidiary setups, intercompany frameworks, and global financial consolidations Development and Customization Design, develop, and deploy SuiteScript solutions to enhance NetSuite functionality. Create and maintain SuiteFlow workflows to automate business processes Develop and support integrations between NetSuite and third-party applications Optimize the user interface through customized SuiteBuilder forms and dashboards Create complex formula fields and customize record types as needed Support data migration projects Project Management Collaborate with cross-functional teams to gather requirements and implement NetSuite solutions. Manage the full development lifecycle from requirements gathering to deployment and support. Provide time estimates for development projects and track progress Develop test plans before deploying to production Stay current with NetSuite features and functionality to recommend process improvements. Training and Mentorship Mentor software engineers on NetSuite development best practices and enhance their technical expertise. Conduct knowledge transfer sessions on SuiteScript, workflows, and integrations Create and maintain documentation for development guidelines Review code and provide constructive feedback to improve team capabilities Qualifications 7+ years of proven experience in designing and implementing solutions in NetSuite. In-depth knowledge of NetSuite modules such as GL, Order to Cash, Inventory, AP, AR, Billing, Purchasing, Revenue Recognition, Asset Management, and OneWorld Experience with NetSuite functionality supporting cross-functional departments, including Operations, Supply Chain, Inventory, Production, Order Fulfillment, Shipping, and Quality Strong understanding of business processes like Engineering Change Orders, Transfer Order Processing Proficiency in NetSuite configuration, customization, and scripting Knowledge of system integrations and data migration. Familiarity with PLM systems like Arena NetSuite certifications, such as SuiteFoundation, Administrator, or other relevant certifications, are a plus. Ability to work independently, handle multiple tasks, and adapt to changing priorities. Familiarity with Agile Software Development, Jira, Git Excellent communication skills and the ability to interact effectively with technical and non-technical stakeholders.

QA- SDET (Playwright)

Pune, Maharashtra, India

1 - 3 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

Desired traits Preferred Experience/ Minimum QualificationsBachelors degree in Computer Science or related field Test Automation Experience: 2-3 years automation experience. At least 1-2 years working with Cypress and/or Playwright. You are experienced in writing automation tests in Cypress/javascript. You know the best way to use Cypress and how to avoid its pitfalls and determine best practices. You can write tests that operate the system via the UI as well as through backend api calls and understand when each strategy should be applied. You are an advocate for high-quality, reusable code, concentrating on creating functionality that can be reused across multiple tests. You have experience in an Agile development environment. You are an effective communicator, able to explain Cypress and automation to people unfamiliar with either. You can work collaboratively with a diverse group of people who have strong opinions. You can understand different perspectives while remaining an effective advocate for software quality. You are comfortable working independently, taking an assigned task and determining how best to implement it. You have experience working with AWS and ERP systems

Associate Customer Project Specialist, Manufacturing US Shift

Bengaluru / Bangalore, Karnataka, India

1 - 4 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

What Youll Be Doing. Customer Management: You will be our customersbest ally at Fictiv. Work closely with our customers to ensure a seamless and high-quality experience. Nurture relationships and resolve issues to help drive customer loyalty. Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. Prioritize and resolve top user requests to address their product development needs and meet customer expectations for timing and quality. Communication: Gather, interpret, and communicate engineering, design, manufacturing, and logistics requirements to ensure the orders will be delivered on time and in full Collaboration: Collaborate with sales and the manufacturing operations teams to ensure successful delivery to the customer and advocate on their behalf through the project lifecycle, including post-delivery exceptions. Program Management Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. Continuous Improvement: Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency. Desired Traits. Bachelors degree in engineering (or equivalent) and 3-6 years of relevant experience in a fast-paced operations environment with a customer service focus, preferably within a manufacturing company. Proven experience working directly with US based customers, holding the customers best interests at heart. Outstanding skills in communication and empathy. You know what to say and when to say it, whether online or over the phone. You are clear, concise, and direct while also being extremely personable. Fluent in written and spoken English, experience working in multinational environments. Accountability: you say what you do and do what you say. Previous experience working in the night shift during US business hours. Basic project management knowledge: scope, timing and quality. Basic operations knowledge: logistics, RMAs, change requests, invoicing. Self-starter, managing time efficiently, and can complete tasks on time with a given prioritization framework. Eager to learn about the manufacturing ecosystem and the New Product Development process. Ability to work one of the following overnight shifts: 9am-5pm Pacific Time (Mon-Fri) 6am-2pm Pacific Time (Mon-Fri). Interested in learning moreWe look forward to hearing from you soon.

Document Controller

Bengaluru / Bangalore, Karnataka, India

10 - 15 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

We are seeking an experienced Document Controller to join our team in India. The ideal candidate will be responsible for managing project documentation and ensuring that all documents are accurately controlled and maintained throughout the project lifecycle. Responsibilities Manage and maintain document control systems to ensure all project documentation is accurately filed and easily retrievable. Ensure compliance with company policies and procedures regarding document management and control. Coordinate with project teams to gather and update documentation as needed throughout the project lifecycle. Conduct regular audits of documentation to ensure accuracy and completeness. Implement and maintain effective filing systems, both electronic and physical, for project documentation. Provide training and support to team members on document control processes and tools. Prepare reports on document control metrics and project documentation status. Skills and Qualifications Bachelor's degree in a relevant field such as Business Administration, Information Management, or Engineering. 10-15 years of experience in document control or a related field. Proficiency in document management software and tools (e.g., SharePoint, Aconex, or similar). Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to work under pressure and manage multiple tasks simultaneously. Knowledge of industry standards and regulations related to document control (e.g., ISO standards). Proficiency in MS Office Suite (Word, Excel, PowerPoint) and PDF management tools.

Manufacturing Engineer - IST Support (Sheet Metal Fabrication)

Bengaluru / Bangalore, Karnataka, India

6 - 8 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

What You ll Be Doing Package review - Study the package provided by Sales to determine scope of work, manufacturing feasibility Lead time details Should be able to define best suited manufacturing process, machine selection, process time estimation Should be able to generate Should cost using inhouse calculators Fictivs software recommendations Manufacturing Partners quote scrutiny. To check whether the provided quote is correct in terms of optimized raw material, machining secondary processes costs Should be able to negotiate with Manufacturing partners on quotes provided and get the best costs out to ensure a win win situation Should be able to understand secondary process eg Anodising, Zinc plating, Chemical conversion coatings with respect to their type, class, service class, methods etc Preparing RFQ package to Manufacturing Partners referring to capability capacity plans Calculator Generations - Use own machining expertise understanding of process cost drivers to develop cost calculators DFx Feedback - Should be able to study the 3D Model, 2D prints to determine the manufacturability of the part highlight key points that involve a design change recommendation Automation Feedback - Provide feedback to Quoting SOftware team to improve accuracy of automated quoting of our manufacturing services Packaging costs - Should be able to develop packaging concept provide the same to Logistics team for generating Shipping costs Follow up with Sales for Quoted RFQs feedback on weekly basis also provide feedback to Manufacturing partners about quoted RFQs status Work with CFT in evaluating value deals for project management validation, project de risking, quality documentation Should be able to handle Assembly product structure Help clear technical queries during MP Quotin Maintaining reports for Opportunities quoted won/lost, conversion ratio et Participate in Manufacturing Partners QBR with CFT to address cost issues, conversion ratios etc Desired Traits 6-8 years of relevant work experience Proficient in GD T CNC Press brake machines : Amada, Trumph, Hindustan Hydraulics similar ones. Bend profile review to determine feasibility. Machine setup trials, bend allowance, K factor, bend radius to material thickness relation CNC Laser cutting machines : Amada, Trumph, HSG. Oxygen Nitrogen assisted cutting. Sheet nesting layout. Should costing CNC Turret punch press machines : Finn power, Yawei, Trumph, Amada. Sheet nesting layout CNC Plasma waterjet cutting machines : machine specifications Raw material knowledge : Chemical mechanical properties : 3xx series, 4xx series stainless steel, 6xxx series, 7xxx series, 5xxx series aluminum alloys, ETP Copper, carbon steel grades, alloy steel grades, material spring back Raw material knowledge : basic sizes available in markets for sheets coils, thickness data Press tool forming - blanking, piercing, parting, trimming, shaving process tools Classification of press as per source of power, numbers of slides, type of frame construction, type of drive Welding processes : TIG, MIG, MAG, SMAW, GTAW, Laser welding Welding standards codes related to AWS, DIN, ISO, ASME Distortion in welding : effect remedies Welding filler wires : types classifications Basic knowledge related to Non destructive testing Secondary process : painting process, paint_primer, thinner preparation , mixing ratios, should costing for painting Secondary process : Powder coating process, glass transition temperature, should costing for powder coating, types of powders, 7 tank process Secondary process : Galvanised Iron coating process Measurement of film thickness for both powder coating painting process. Basic knowledge about painting powder coating defects identifications remedy basic knowledge about deburring Inspection instruments methods to help improve DFM feedback PPAP documentation ISO 9001 : 2015 Documentation AS9100D documentation Proficient written oral communication skills Excel Google sheet expertise Production costing background Packaging estimation : concept to development

Sr. Product Designer

Pune, Maharashtra, India

7 - 12 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

What You ll Be Doing Lead end-to-end product design projects from concept to implementation, ensuring high-quality user experiences that align with business objectives Conduct and analyze user research using data-driven approaches to identify user needs, pain points, and opportunities within our manufacturing platform Create comprehensive design solutions including user flows, wireframes, prototypes, and high-fidelity mockups Collaborate closely with product managers, engineers, and other stakeholders to understand requirements and constraints Mentor junior designers, providing guidance on design principles and methodologies Establish and maintain design systems and patterns for consistency across products Present design solutions to leadership and advocate for user-centered approaches Desired Traits 7+ years experience in product or UX design, with a focus on complex digital products or platforms Strong portfolio demonstrating analytical thinking and problem solving through design and prototyping An eye for high-quality, well-crafted visual and interaction design, and a passion for UI details Ability to balance user research, strategy, business insights, team input, and intuition in decision-making processes. Experience using testing, experimentation, and research to inform design decisions

Engineering Manager, Salesforce

Pune, Maharashtra, India

8 - 13 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster. Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!. Whats in it for you. Opportunity To Unlock Your Creativity. Opportunity To Grow Your Career. Impact In This Role. Build and manage high-performing and engaged Salesforce engineering teams. Make hiring decisions to build a well-rounded, diverse team that fits with Fictivs culture. Foster a sense of ownership and pride in the team's projects. Manage team capacity and make data-driven staffing decisions. Foster a culture of learning from failures and sharing successes. Guide and Coach the Scrum Teams on following agile best practices and principles to deliver high-quality products, facilitate and support all scrum events. Create a technical vision and communicate it effectively to the team. Work with Product Owners and stakeholders to define project scope and objectives. Align technical decisions with business goals and product roadmap. Provide high-level technical recommendations, approaches, and feedback. Plan for scalability and future growth of the company. Work with the Architect, in defining the Technical roadmap, and technology modernization initiatives and also in reducing the overall Tech Debt. Manage integrations with third-party systems. Take the overall responsibility of ensuring the engineering deliverables by the Scrum teams, are on schedule and quality, adhering to the engineering standards, best practices, and metrics. You will report to the Director of IT Engineering. What Youll Be Doing. Take ownership of the Salesforce engineering teams and drive excellence. Brainstorm ideas of how to improve training, process, hiring, etc Participate in your teams coaching, personal development, performance management, and career growth. Set clear expectations and goals for team members and create opportunities for team members to showcase their work. Facilitate team-building activities. Build an in-depth understanding of the code owned by the team. Encouraging knowledge sharing and collaboration. Establish clear sprint cycles and goals and improve our agile methodologies. As a scrum master, implement effective stand-ups and sprint reviews and conduct regular retrospectives to identify areas for improvement. Identify and address recurring issues in development cycles and improve speed of development. Ensure code quality and best practices. Collaborate with Product Owners and stakeholders in understanding the requirements and translating them into technical designs. Provide high-level technical recommendations, approaches, and feedback. Create and maintain project timelines. Identify dependencies between different systems and facilitate communication between cross-functional teams. Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineers. Conduct risk assessments throughout the projects lifecycle and provide updates to the stakeholders progress of each project you manage. Resolve cross-team coordination issues that may impact progress. Manage expectations and negotiate scope changes. Facilitate decision-making processes when trade-offs are necessary. Ensure smooth handoff between development, QA, and plan for the software releases. Identify repetitive tasks that can be automated. Encourage the development of internal tools to boost productivity. Allocate time for refactoring and system improvements. Encourage experimentation with new tools or methodologies. Desired Traits. 12+ years of overall experience in engineering. 5+ years of hands-on experience working in Salesforce. 3+ years of leading software engineering teams in an agile environment. Experience in hiring, mentoring, and leading engineers. Bachelor's Degree in computer science, computer science engineering, or related experience required; advanced degree preferred. Strong knowledge of Salesforce product and platform features, capabilities, and best use of it. A good understanding of enterprise architecture principles is strongly preferred. Ability to quickly grasp and distinctly explain technological and business concepts. Experience in Apex, Visualforce, LWC, SOQL, and REST APIs. Experience with Salesforce APIs, integration tools, and data migration. Experience with managed packages and other 3rd-party Salesforce components. Experience with Salesforce products and features, such as Sales Cloud, Service Cloud, CPQ, Data Cloud, Einstein Analytics, etc Experience in Mulesoft is a plus. Active Salesforce Certifications are desirable. Experience in CI/CD. Experience with agile software development methodologies and practices. Prior experience leading teams in an agile environment. Strong oral and written communication skills, organizational and time management skills. Ability to set priorities and multi-task in a fast-paced environment. Demonstrates analytical thinking, problem-solving. Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs. Interested in learning moreWe look forward to hearing from you soon.

Associate Technical Program Manager (EG)

Bengaluru / Bangalore, Karnataka, India

5 - 10 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

We are seeking an Associate Technical Program Manager (EG) to join our dynamic team in India. In this role, you will play a critical part in managing and coordinating technical projects, ensuring successful delivery while collaborating with cross-functional teams. Responsibilities Assist in defining project scope, goals, and deliverables in collaboration with stakeholders. Coordinate cross-functional teams to ensure timely project delivery. Develop and maintain project documentation, including project plans, status reports, and risk management plans. Track project progress and performance, using appropriate tools and techniques. Facilitate communication between team members and stakeholders, ensuring transparency and collaboration. Identify and manage project risks and issues, escalating as necessary to ensure successful project completion. Skills and Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. 5-10 years of experience in technical program management or a related field. Strong understanding of software development lifecycle (SDLC) and agile methodologies. Proficient in project management tools such as JIRA, Trello, or Microsoft Project. Excellent communication and interpersonal skills, capable of working with technical and non-technical stakeholders. Strong analytical and problem-solving skills, with the ability to manage multiple projects simultaneously.

Engineering Manager Salesforce

Pune, Maharashtra, India

8 - 13 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster. Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!. Whats in it for you. Opportunity To Unlock Your Creativity. Opportunity To Grow Your Career. Impact In This Role. Build and manage high-performing and engaged Salesforce engineering teams. Make hiring decisions to build a well-rounded, diverse team that fits with Fictivs culture. Foster a sense of ownership and pride in the team's projects. Manage team capacity and make data-driven staffing decisions. Foster a culture of learning from failures and sharing successes. Guide and Coach the Scrum Teams on following agile best practices and principles to deliver high-quality products, facilitate and support all scrum events. Create a technical vision and communicate it effectively to the team. Work with Product Owners and stakeholders to define project scope and objectives. Align technical decisions with business goals and product roadmap. Provide high-level technical recommendations, approaches, and feedback. Plan for scalability and future growth of the company. Work with the Architect, in defining the Technical roadmap, and technology modernization initiatives and also in reducing the overall Tech Debt. Manage integrations with third-party systems. Take the overall responsibility of ensuring the engineering deliverables by the Scrum teams, are on schedule and quality, adhering to the engineering standards, best practices, and metrics. You will report to the Director of IT Engineering. What Youll Be Doing. Take ownership of the Salesforce engineering teams and drive excellence. Brainstorm ideas of how to improve training, process, hiring, etc Participate in your teams coaching, personal development, performance management, and career growth. Set clear expectations and goals for team members and create opportunities for team members to showcase their work. Facilitate team-building activities. Build an in-depth understanding of the code owned by the team. Encouraging knowledge sharing and collaboration. Establish clear sprint cycles and goals and improve our agile methodologies. As a scrum master, implement effective stand-ups and sprint reviews and conduct regular retrospectives to identify areas for improvement. Identify and address recurring issues in development cycles and improve speed of development. Ensure code quality and best practices. Collaborate with Product Owners and stakeholders in understanding the requirements and translating them into technical designs. Provide high-level technical recommendations, approaches, and feedback. Create and maintain project timelines. Identify dependencies between different systems and facilitate communication between cross-functional teams. Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineers. Conduct risk assessments throughout the projects lifecycle and provide updates to the stakeholders progress of each project you manage. Resolve cross-team coordination issues that may impact progress. Manage expectations and negotiate scope changes. Facilitate decision-making processes when trade-offs are necessary. Ensure smooth handoff between development, QA, and plan for the software releases. Identify repetitive tasks that can be automated. Encourage the development of internal tools to boost productivity. Allocate time for refactoring and system improvements. Encourage experimentation with new tools or methodologies. Desired Traits. 12+ years of overall experience in engineering. 5+ years of hands-on experience working in Salesforce. 3+ years of leading software engineering teams in an agile environment. Experience in hiring, mentoring, and leading engineers. Bachelor's Degree in computer science, computer science engineering, or related experience required; advanced degree preferred. Strong knowledge of Salesforce product and platform features, capabilities, and best use of it. A good understanding of enterprise architecture principles is strongly preferred. Ability to quickly grasp and distinctly explain technological and business concepts. Experience in Apex, Visualforce, LWC, SOQL, and REST APIs. Experience with Salesforce APIs, integration tools, and data migration. Experience with managed packages and other 3rd-party Salesforce components. Experience with Salesforce products and features, such as Sales Cloud, Service Cloud, CPQ, Data Cloud, Einstein Analytics, etc Experience in Mulesoft is a plus. Active Salesforce Certifications are desirable. Experience in CI/CD. Experience with agile software development methodologies and practices. Prior experience leading teams in an agile environment. Strong oral and written communication skills, organizational and time management skills. Ability to set priorities and multi-task in a fast-paced environment. Demonstrates analytical thinking, problem-solving. Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs. Interested in learning moreWe look forward to hearing from you soon.

PLM (Change) Manager

Bengaluru / Bangalore, Karnataka, India

2 - 6 years

INR 5.0 - 10.0 Lacs P.A.

On-site

Full Time

Areas of Responsibility: Manage execution of engineering changes end to end from inception of change request, collation of inputs, impact analysis, to approval and communication of changes Collaborate with cross-functional client and internal stakeholders from Engineering, Manufacturing, Supply Chain, and Quality functions to understand engineering change requests, gather required input, and facilitate change control board discussions Derive the business value of each change by conducting cost and impact analysis Lead a team of analysts to execute changes in a PLM system Metrics reporting, escalation management, drive root cause analysis, and align service delivery towards improving overall business metrics Actively challenge input where necessary to enhance accountability and performance. Support scoping and implementation of new PLM functions and roles as needed Desired Traits, Qualifications, Education and Experience: Mechanical/Industrial Engineering / Manufacturing / Systems Engineering Degree. 3-6 years experience in Engineering, Design or Product Development with at least 2 years in PLM management/Supply Chain/Procurement/ Manufacturing Functions Strong Analytical skills and a strong understanding of end-to-end product supply chain Project Management experience and Ability to lead small teams. Self-starter and driver. Excellent communication skills Familiarity with ITAR and EAR regulations, particularly ECCN classifications such as 9A515. Awareness of how export controls apply to parts, BOMs, and technical data in a PLM system. Ability to recognize and flag export-controlled items. Candidates with Arena PLM Experience and exposure to hardware manufacturing are strongly preferred. This position will be based in Bangalore, working US PST time zone shift.

Software Engineer-Backend

Pune

3 - 8 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! What s in it for you? Small Team, Big Impact We are a small team taking the next step in evolving our systems and infrastructure. You will play a key role in sharpening our technical execution as well as elevating our technical standards. With our team at a small size and growing, you will be well positioned to have a wide impact over a range of systems and decisions. Inspiring Customers Our customers work on products that push technological boundaries - from self-driving cars to low-cost water purification systems. They inspire us to develop systems to move faster, build higher quality products, and shape the future of manufacturing. Change An Industry We have a big vision for what manufacturing should be, and we are determined to make that vision real. You ll be working with smart, mission driven teammates to create significant change in this industry. Impact In This Role Fictiv is a fast growing start-up based in San-Francisco, California - it was founded in 2013 and is revolutionising the $13 trillion manufacturing industry with a cloud-based, AI-powered platform. Fictiv s software driven approach to manufacturing simplifies and accelerates the entire product development cycle, from prototype to production. The Fictiv Digital Manufacturing Ecosystem pairs intelligent workflow and collaboration software with a global network of highly vetted manufacturers. Fictiv s combination of an easy-to-use cloud platform; design, quoting, billing and logistics systems; and an intelligent orchestration engine that manages our manufacturing partner network helps deliver high-quality mechanical parts at unprecedented speeds. At a time when manufacturing has become more global but remains rooted in outdated and time-intensive processes, Fictiv s modern approach has proven to be a disruptive force in hardware manufacturing. Embraced as a trusted partner, Fictiv is transforming the way in which Silicon Valley innovators in electric and autonomous automobiles, medical robotics and consumer electronics deliver the next generation of products.Fictiv is expanding it s engineering team in Pune, India - we are looking for talented engineers to join us in building a highly available, performant system that scales globally with our fast-growing business. What You ll Be Doing Our main challenge is to build a secure, globally scalable system. We need to reliably ingest, quote, and track millions of parts as they are manufactured around the world. We also handle a significant amount of pre-production intellectual property. Because of this, we are looking for backend engineers with experience developing secure, highly available cloud applications, and are solid contributors and can fully participate on Scrum teams to achieve team goals. Desired Traits Technical expertise - You are fluent in writing code, and possess a solid understanding of the technical domain and concepts. You have some experience in building highly available, business critical systems in cloud environments (AWS ecosystem preferred) using Node.js. Your skills include - - 3+ years of relevant experience - Tech Stack: Node.js, JavaScript / TypeScript, GraphQL, and AWS services such as SQS, Lambdas, EC2 and RDS - Proficiency with building backend APIs and integrations - Experience and willingness to write unit and integration tests - Experience developing / versioning / maintaining REST or GraphQL APIs - Experience with SQL & No-SQL databases - Experience with event systems such as queues, iPaaS, event buses - Experience with distributed systems / caching / security (OWASP Top 10) is a strong plusDelivery - You consistently deliver high quality, maintainable, and defect-free code. You believe testing is an important part of creating quality software. Given an approach, you are able to deliver high quality, maintainable work (including code, tests, and documentation) without further assistance.Collaboration - You work well with adjacent teams and stakeholders to clarify understanding and solve problems. You proactively communicate the status of tasks and the impact on the project. You actively participate in technical design reviews and discussions.Team-oriented - You have a strong desire to help the team improve our collective craft. You assist in debugging production issues and handling blockers, even if you didn t cause the problem.Continuous improvement - you like exploring new patterns / techniques to increase your technical breadth. You love to learn and share knowledge. Interested in learning more? We look forward to hearing from you soon. About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Presentation Designer

Pune

1 - 4 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! What s in it for you Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career There are plenty of jobs out there. The question is whether any of them will help you grow in your careerWill you be challenged by teammates to achieve your potentialOr are they roles that will ask you to do more of what youve already mastered. At Fictiv, youll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Impact In This Role Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally, and were looking for a talented Presentation Designer to help us tell our story visually. As a Presentation Designer at Fictiv, youll be the driving force behind creating compelling, on-brand presentations that make complex ideas feel simple and engaging. Youll collaborate closely with marketing, sales, product, and leadership teams to design visual narratives that resonate across customer-facing and internal communications. This role demands expertise in Google Slides, Adobe Creative Suite (especially Illustrator, Photoshop, and InDesign), a sharp eye for layout and detail, and a passion for elevating how ideas are communicated visually. Familiarity with Figma and Figma Slides, A knack for building scalable templates, and a curiosity for AI tools that can enhance creative workflows are key to success in this role. You will report to the [Creative Director]. What You ll Be Doing Design, build, and polish presentations in Google Slides and occasionally Figma Slides, ensuring they are visually compelling, brand-consistent, and optimized for both live and virtual delivery. Develop modular, easy-to-use templates and slide libraries to empower internal teams with brand-aligned presentation resources. Pull, adapt, and organize visual assets from Figma to ensure consistency with broader brand systems. Create visual assets such as icons, illustrations, and infographics using Adobe Illustrator, Photoshop, and InDesign. Collaborate with marketing, sales, and leadership teams to translate complex ideas into clear, visual stories. Proactively explore and suggest how AI-powered design tools (e.g., for layout optimization, content generation, or image enhancement) can streamline processes and improve output. Establish and maintain presentation templates, style guides, and best practices to ensure consistency across all teams. Manage multiple projects simultaneously with strong attention to detail and deadlines. Occasionally support other brand-related projects, such as event graphics, marketing collateral, or social media assets. Desired Traits Portfolio showcasing expert-level Google Slides presentation design work. Proficiency with Adobe Creative Suite, especially Illustrator, Photoshop, and InDesign. Familiarity with Figma and Figma Slides for accessing, adapting, managing design assets and exploring new tools for presentation creation. Strong understanding of typography, color theory, layout, and design best practices. Experience developing templatized systems for scalable, brand-consistent design work. Ability to translate technical and abstract concepts into clean, digestible visuals. Curiosity and openness to using AI-assisted creative tools to enhance design efficiency and quality. Familiarity with working within established brand guidelines and knowing when to push them thoughtfully. Excellent communication skills and ability to work cross-functionally in a fast-paced environment. Comfortable taking creative direction, yet confident bringing new ideas to the table. Ability to attend weekly check-in meetings conducted during US hours. We expect the candidate to attach the portfolio link to their work to have a clear judgement of their candidature Interested in learning moreWe look forward to hearing from you soon. About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Customer Project Specialist, Manufacturing

Bengaluru

3 - 6 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! F ictiv exists to help product innovators create Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. Job Description Are you ready to shake up the world of customer serviceDo you thrive on making connections and finding creative solutionsIf you re passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team! In your role as Associate Customer Project Specialist , you will be working directly with our US-based customers, and you ll be using your agility, problem-solving skills, and customer service advocacy to help our customers increase the velocity and quality of products delivered. You will collaborate with the cross-functional teams to resolve customer pain points, address customer needs, and help manage customer projects end to end. You will support multiple customers across a variety of manufacturing orders to be fulfilled in different regions around the world. Work Hours - 9am-5pm US Pacific Time (Mon-Fri). There is a requirement to work from the office for the initial 3 months which would be the training phase before moving to a hybrid schedule (2 days home/3 days in office). What you will be doing: Customer Management: You will be our customers best ally at Fictiv. Work closely with our customers to ensure a seamless and high-quality experience. Nurture relationships and resolve issues to help drive customer loyalty. Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. Prioritize and resolve top user requests to address their product development needs and meet customer expectations for timing and quality. Communication: Gather, interpret, and communicate engineering, design, manufacturing, and logistics requirements to ensure the orders will be delivered on time and in full Collaboration : Collaborate with sales and the manufacturing operations teams to ensure successful delivery to the customer and advocate on their behalf - through the project lifecycle, including post-delivery exceptions. Program Managemen t: Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. Continuous Improvement : Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency. What we look for Bachelor s degree in Mechanical Engineering and three (3) - six (6) years of relevant experience in the manufacturing industry, preferably in a client-facing role. The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail. We obsess over our customers - you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English. Proven experience working directly with US-based customers and/or during US business hours is preferred. This role requires a self-starter mentality . We want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say. The basic project management/operations knowledge - scope, timing and quality. logistics, RMAs, change requests, invoicing. Aligned with our culture centered around continuous learning - bring passion to learn about the manufacturing ecosystem and the New Product Development process. What is in it for you and how will you be rewarded Skill development- within your first 12 months in this role you will grow your skills in the following areas; Manufacturing Industry Knowledge : Gain a deep understanding of the manufacturing sector, including its challenges, trends, and innovations. You ll learn about key processes, technologies, and the industrys impact on global supply chains. Business Acumen : Develop a strong sense of business strategy, enabling you to make informed decisions that help drive company performance. You ll learn how to assess opportunities, manage risks, and evaluate business metrics critical to success. Customer Relationship Management : Work directly with customers from a diverse range of industries, from innovative startups to established, multibillion-dollar enterprises. This experience will sharpen your ability to understand customer needs, address challenges, and deliver tailored solutions that enhance customer satisfaction. Cross-Regional Collaboration : Partner with manufacturing teams across global regions. You will develop a nuanced understanding of regional differences, learn to navigate cultural considerations, and effectively collaborate with international teams to achieve common goals. Networking and Relationship Building : Expand your professional network and build lasting relationships with clients, industry leaders, and subject-matter experts. Youll hone your ability to deliver a high-touch customer experience that fosters trust, loyalty, and long-term partnerships. Career growth opportunities- You can expect clear performance goals and recognition for your contributions. You will be presented with opportunities to follow the defined CPM career ladder, or, depending on your aspirations, grow your knowledge by transitioning into a different customer/operations role with the organization that may interest you. Competitive Compensation- We believe in rewarding top talent for their contributions. That s why we offer compensation packages that are 15%- 20% higher than the industry average for associate to mid-level roles Supportive benefits/perks- Restricted Stock Unit (RSU) Time Off: Benefit from x days of paid time off (PTO), 11 fixed holidays, 1 floating holiday, and x casual leaves. Learning Development: Access to unlimited courses via our Learning Management System (Absorb) for continuous development. Additionally, a dedicated budget supports studies and job-related qualifications. Medical/Health Insurance: Health insurance reimbursement up to INR 36k per annum. Coverage includes self, spouse, children and parents Group Personal Accident Cover: Medical care and compensation benefits up to INR 25L for accidental injuries. Term Insurance: Term insurance premium reimbursement up to INR 12k per annum to secure your family s financial future. Health Wellness: Health and wellness benefit reimbursement up to INR 10k per annum for gym memberships, fitness classes, equipment purchases and sports court bookings. Employee Assistance: Interest-free loans up to INR 2L for emergency financial burdens, repayable over 12 months. Dinner Allowance: INR 250/day for office days Cab Facility : For same safe hassle free, timely commutes to and from the office Snacks Refreshments: Stay energized with daily snacks, tea, and coffee provided. Fun at Work: Holiday celebrations, happy hours, birthday/anniversary celebrations and many more surprises. Recognition Rewards : Earn gifts through our quarterly employee recognition program Interested in learning moreWe look forward to hearing from you soon. About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Logistics Coordinato- US Shift

Bengaluru

2 - 7 years

INR 5.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! What s in it for you List at least two comparative wins for this role over another that someone might consider. Example follows. Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career There are plenty of sales jobs out there. The question is whether any of them will help you grow in your careerWill you be challenged by teammates to achieve your potentialOr are they roles that will ask you to do more of what youve already mastered. At Fictiv, youll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Your role as a Logistics Coordinator, GCC will be to support and drive improvement to our critical manufacturing functions. We have two sets of customers - our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts - and you ll take the inputs from our builders and work with our manufacturing partners to deliver on our builders expectations. At Fictiv, we believe in creating and empowering product innovators to create, and you ll be playing a critical role in making that happen. What is in it for youThis role provides a high-impact opportunity for professionals who want to go beyond traditional logistics roles. Comparative advantages include: Strategic Influence Over Operations: Unlike typical logistics roles that are limited to execution, this position involves direct interaction with cross-functional teams, exception management, and carrier performance tracking, providing exposure to strategic decision-making and business process improvements. Ownership and Visibility: Rather than working in a siloed environment, this role offers end-to-end ownership over order fulfillment, from documentation to delivery. This increases personal accountability, but also offers greater visibility into business outcomes, contributing to faster career growth and deeper functional expertise. Impact in this Role This Logistics Coordinator role is instrumental in ensuring operational excellence across our US logistics network. You will be at the center of our supply chain, ensuring that shipments are delivered on time, exceptions are resolved quickly, and cost efficiency is maintained through proactive analysis. The value of this role extends beyond shipment coordination; it strengthens customer trust, supports scalable logistics operations, and contributes to continuous improvement efforts across the organization. We recognize that impactful team members come from a variety of backgrounds and experiences. If this role sounds exciting, even if you don t meet every listed requirement, we encourage you to apply. Research shows that women often hold back unless they meet 100% of the criteria, while men tend to apply with only 60%. We value drive, adaptability, and a learning mindset just as much as direct experience. What You ll Be Doing Coordinating US domestic and US Export shipments: Prepare shipping documentation and ensure that our products are sent to our customers on time. Order Tracking: Maintain visibility of the status of all our orders and determine risk mitigation strategies to maximize the chance of on-time delivery. File claims and troubleshoot issues with carriers for damaged and lost products to ensure resolutions and reimbursements. You will also be responsible for supporting issues of routing, direct ship pickups, and carrier scheduling. When necessary, coordinate pickups, using courier services from our manufacturing partners to our customers. Exception Management: Manage the shipping exceptions. As manufacturing exceptions arise, coordinate with the customer success team and our manufacturing partners to determine the shipping method that best meets our customers needs to deliver the goods on time. Develop and maintain key metrics to keep track of performance against KPIs for US-based logistics. Collaborate with other departments to ensure seamless and efficient integration of logistics processes with end-to-end company workflows. Validate logistics partner invoices to ensure accuracy and compliance with agreed rates. Conduct monthly Freight Cost Analysis, identifying cost trends and areas for optimization. Continuous Improvement and Training. Provide recommendations to reduce logistics expenses while maintaining service efficiency Identifying areas of improvement within North American logistics operations, suggesting management solutions, and, when applicable, owning the successful completion of those continuous improvement exercises. At Fictiv, everybody learns from other members. Take the time to analyze and understand Fictiv s current business operations and share your knowledge with other team members. Desired Traits Beyond core Fictiv values, the following traits will be prioritized during the interview process, as they closely align with success in this role and reflect the expectations of key stakeholder personas: Meticulous and detail-oriented - You have a strong inclination for accuracy and thorough documentation, ensuring nothing falls through the cracks in time-sensitive logistics operations. Data-driven mindset - You make decisions based on facts and trends, not assumptions, and you use metrics to guide action. Clear communicator - You are skilled in both verbal and written communication, ensuring alignment across internal teams and external partners. Self-starter - You take ownership of your work, manage your time effectively, and complete tasks without needing close supervision. Possible Backgrounds: Logistics Executive / Coordinator / Specialist Years of Experience: 2+ years Specific Requirement: Hands-on experience coordinating domestic and international shipments, managing shipping documentation, and tracking orders. Preferred Experience: Familiarity with express carriers (UPS, FedEx), air and ground shipments, and freight forwarding operations. Nice to Have: Experience working with manufacturing partners and handling shipping exceptions. Customer Service Coordinator / Specialist in Logistics or Supply Chain Years of Experience: 2+ years Specific Requirement: Skilled in resolving shipment exceptions and collaborating cross-functionally to meet delivery commitments. Preferred Experience: Working closely with manufacturing or production teams on order fulfillment logistics. Nice to Have: Experience validating carrier invoices and exposure to analytics tools for freight cost analysis. About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Quality Systems Engineer- India Support

Bengaluru

10 - 15 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! What s in it for you Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career At Fictiv, youll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Position in Company The Quality Systems Engineer reports to the regional Quality Manager but, as part of a global team, reports indirectly to the Head of Global Quality and will take on projects that are beyond the scope of their own region. Impact of This Role As the Quality Systems Engineer for the India Support Team, you will have a significant impact on maintaining and improving Fictiv s quality management system (QMS) locally. You will ensure that local execution of the QMS is consistent with the Fictiv corporate QMS and is compliant with the requirements of all internationally-recognized quality management system standards that Fictiv is registered to or claims compliance with. Many of Fictiv s customers require Fictiv to be registered to one of the main internationally-recognized QMS standards such as ISO9001:2015, as a prerequisite of doing business with Fictiv. Your role in ensuring we maintain our registration(s) is critical to ensure Fictiv qualifies to quote for jobs. Your role in ensuring Fictiv s QMS delivers outstanding results is critical in ensuring Fictiv wins jobs. Although we believe that every Fictor can impact Quality, positively or negatively, your expertise and knowledge will be critical in guiding your colleagues to leverage the QMS and deliver primarily positive results. Collaborating with Fictors across all areas of the company will help you understand their activities better so that you can ensure the QMS adds value and doesn t become a burden for the organization. In return, you will help the Fictors understand the requirements of our QMS and the benefits from acting in compliance with it. This mutual understanding will result in continual improvement of Fictiv s global QMS and its local adaptation. You will report directly to the Quality Manager, India and indirectly to the Head of Global Quality. You will assist from time to time with various duties as needed and assigned. Essential Functions Ensuring that Fictiv s QMS remains relevant and is bringing value to the organization in supporting both efficiency and effectiveness in our activities, while meeting customer, industry, and regulatory requirements Ensuring that risks and opportunities are continually being identified and addressed, using the QMS as a significant risk management tool Ensuring that Fictiv s evolving QMS remains compliant with the requirements of all internationally-recognized standards we are registered to, or claim compliance with. Currently we are registered to ISO9001:2015 but claim compliance with AS9100D Leading registration activities in the region when Fictiv decides to extend its QMS registration to other standards Ensuring that locally-driven changes to the QMS are accepted and adopted by all regions Supporting internal and external audits to ensure that the organization is adhering to our QMS requirements Maintain and publish audit primers to ensure that all auditees are prepared before external audits Ensuring customer-specific requirements are reviewed and integrated into our QMS Identifying and implementing improvements to business processes, particularly those which are in scope of Fictiv s QMS Collaborating with Document Control to ensure that documents remain simple but effective, and are updated as processes change Collaborating with PeopleOps to ensure that training material exists where and when needed, and is delivered with subsequent verification of the effectiveness of the training Reviewing internal and external responses to QMS nonconformances and ensuring they are complete, adequate, and accurate, and that actions taken are verified as being effective Identifying key performance indicators that inform the organization where the QMS is being successful and where it needs attention Deliver annual quality awareness training Undertake special projects as required Abilities You re Collaborative - It is expected that you will partner with all the functional groups within region, as well as collaborating with counterparts and other functional groups in other regions. Excellent collaboration skills and the ability to prioritize and manage multiple tasks Ability to build strong trust-based relationships internally and externally Subject Matter Expert for resolving QMS issues identified by customers, manufacturing partners, and Fictors Ability to influence without having direct authority You will serve as an Advocate - In the role, you will solicit and listen to internal and external customer requirements and concerns, and determine the most effective and efficient way to accommodate these in Fictiv s global QMS. Strong in identifying internal and external customer requirements Adept at shifting priorities while maintaining a strong sense of urgency Good listener who s comfortable with ambiguity, asking questions, and providing clarity Strong customer service skills with demonstrated service mentality Build and maintain credibility with customers and within Fictiv You re Passionate and Empathetic - You have a passionate commitment to people and deep empathy for how supporting individuals leads to a stronger company culture. Exhibit a high level of initiative and integrity Empathetic to the needs of customers, manufacturing partners, and Fictiv. Able to balance the different needs. Able to make decisions without all the available information and being able to course correct when new information becomes available Learn from situations and drive improvements as a result of thorough lessons-learned analysis Able to exercise good judgment within broadly defined practices and policies and work in a self-directed manner Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Travel: Travel within India and/or to other regions ( Preferred Experience/ Minimum Qualifications Knowledge of ISO9001, AS9100, AS9120, IATF 16949, ISO13485 Experience with managing one or more of these QMS standards within a manufacturing environment Preferred: Has led an organization s successful registration to one of these standards Batchelors degree in a technical subject (Masters preferred) Fluency in English Minimum of 10 years hands-on quality systems engineering experience in a manufacturing environment Experience working in a global organization and influencing colleagues in different timezones Strong understanding of quality principles, problem solving tools, and manufacturing/business processes Strong foundational mindset in risk identification and mitigation Data-driven, detail-oriented, and pragmatic Structured problem solving with a multi-strategy approach Ability to evaluate customer requirements and standards and convert them into executables Must have strong verbal and written communication skills and possess the ability to interact effectively at all levels in an organization, internal or external Certifications with national or international Quality organizations e.g. ASQ (preferred) About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

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Fictiv Technology Solutions

Fictiv Technology Solutions

Fictiv Technology Solutions

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Technology Services

Tech City

250 Employees

28 Jobs

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