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Assistant Manager - Debt Management Services

0 - 2 years

3 - 7 Lacs

Pune

Posted:3 months ago| Platform: Naukri logo

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Skills Required

project management operations management service management customer service problem management change management customer support technical services itil certified service engineering itsm incident management after sales service itil servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

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Bajaj Finserv Ltd.
Bajaj Finserv Ltd.
www.bajajfinserv.in

Financial Services

Pune

Over 20,000 Employees

80 Jobs

    Key People

  • Rajesh Excellency

    Managing Director

  • Niraj Bajaj

    Chairman

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