Assistant Manager-CRM

Job Description

Roles & Responsibilities- 1.Build and maintain relationships with the entire customer base assigned by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. 2.Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements 3.Responsible in maintaining and Preparation of Final work Report. 4.Co-ordinating with the Head of Department for the process of improvement & updating the MIS report . 5.Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. 6.Attending customers with their queries to resolve and ensure satisfactory resolution to the query. 7.Collection of payment dues, against demands generated with construction progress. 8.Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, and Bank Loan processing of document. Minimum 2years of experience in Real-estate industry. Show more Show less