Assistant Manager Application PPD

Job Description:

We are looking for a dedicated and motivated Assistant Manager Application PPD to join our dynamic team in the machinery industry. This role plays a critical part in supporting Planning and Production Development, ensuring that production operations run efficiently, safely, and in alignment with company goals.

The ideal candidate will bring strong technical knowledge, particularly in pharmaceutical machinery (compression), along with solid leadership and communication skills. You will be responsible for supervising production and service teams, managing workflows, optimizing processes, and handling customer service interactions including AMC and complaint resolution.

Key Responsibilities:

• Assist in overseeing daily production activities to ensure smooth and timely operations.
• Handle and manage service teams and coordinate service calls efficiently.
• Manage Annual Maintenance Contracts (AMC), including execution, follow-ups, and renewals.
• Prepare and maintain Service MIS reports and documentation.
• Generate spare parts business through AMC leads and client relationships.
• Address and resolve customer complaints in a professional and timely manner.
• Supervise and mentor production and service staff, including training as needed.
• Monitor and adjust production schedules to align with resource availability and deadlines.
• Coordinate with quality control teams to ensure product compliance with quality standards.
• Identify areas for process improvement and implement best practices.
• Ensure strict adherence to safety regulations and maintain a safe work environment.
• Report regularly on production and service metrics to management.

Job Types: Full-time, Permanent

Pay: Up to ₹1,000,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person