Assistant Housekeeping Manager

Role Overview: As the Assistant Housekeeping Manager, you play a crucial role in supporting the Housekeeping Manager or Executive Housekeeper in maintaining the cleanliness and orderliness of guest rooms and public areas. Your responsibilities include supervising housekeeping staff, ensuring cleanliness standards are met, and collaborating closely with the Housekeeping Manager to uphold a high level of guest satisfaction. Your role demands strong organizational, leadership, and communication skills, along with a dedication to maintaining the hotel's cleanliness and hygiene standards. Key Responsibilities: - Assist in supervising and coordinating the work of the housekeeping team, including room attendants, housekeeping assistants, and laundry staff. - Assist in creating work schedules and assigning tasks to team members. - Conduct inspections of guest rooms and public areas to ensure they meet cleanliness and maintenance standards. - Assist in training and developing housekeeping staff, ensuring adherence to established standards and procedures. - Provide guidance and support to staff, addressing their questions and concerns. - Assist in monitoring and managing housekeeping supplies and equipment, ensuring adequate stock levels. - Help maintain records of inventory and assist with ordering supplies as needed. - Ensure that cleaning equipment is in good working condition. - Assist in ensuring that guest rooms and public areas meet or exceed cleanliness standards. - Help address guest complaints or concerns related to housekeeping promptly and effectively. - Support the implementation and enforcement of quality control procedures. - Collaborate with the front desk and other hotel departments to ensure guest requests are fulfilled promptly. - Assist in resolving guest issues and concerns related to housekeeping. - Assist in preparing the housekeeping department budget. - Support the Housekeeping Manager in monitoring departmental expenses and working within budgetary constraints. - Participate in recruiting and training housekeeping staff. - Help maintain a positive and productive working environment. - Assist in conducting performance reviews and addressing performance issues as needed. - Ensure that housekeeping operations comply with safety and hygiene regulations. - Support the implementation and maintenance of health and safety protocols for the department. - Assist in training staff on safety procedures and protocols. - Prepare reports on departmental performance, including occupancy rates, cleanliness scores, and budget adherence. - Provide reports and updates to the Housekeeping Manager or Executive Housekeeper. Qualifications: - Bachelor's degree in Hotel Management or a related field is preferred. - Prior experience in hotel housekeeping, preferably in a supervisory or assistant management role. - Strong organizational and communication skills. - Attention to detail and a commitment to maintaining high cleanliness standards. - Knowledge of housekeeping equipment and cleaning techniques. - Familiarity with hotel management software and systems. - Ability to work effectively in a fast-paced environment. - Knowledge of local health and safety regulations. - Ability to work flexible shifts, including nights, weekends, and holidays.,