Assistant Housekeeping Manager

Company Description

PAL Heights Group of Hotels operates two premier hotels in Bhubaneswar: PAL Heights, a luxury 4-star hotel located in the city center adjacent to a shopping mall, and PAL Heights Mantra, a modern hotel offering a blend of urban luxury and natural views along the highway to Cuttack. Renowned for its excellent service and guest-centric philosophy, PAL Heights Group delivers a world-class hospitality experience. Both properties feature state-of-the-art amenities, including rooms, banquets, dining outlets, coffee shops, bars, gyms, spas, swimming pools, and nightclubs. They cater to various needs such as business stays, vacations, weddings, and conferences, ensuring a memorable and comfortable experience for all guests.

Role Description

The Assistant Housekeeping Manager will oversee the day-to-day operations of the housekeeping department to ensure high standards of cleanliness and guest satisfaction. Responsibilities include supervising housekeeping staff, managing laundry operations, ensuring excellent customer service, coordinating with other departments, and supporting hiring and training initiatives. This is a full-time, on-site role based in Bhubaneswar, providing an opportunity to be part of a dynamic team in a premium hotel setting.

Qualifications

• Strong supervisory skills with the ability to manage and guide housekeeping staff effectively
• Experience in laundry services and maintaining high cleanliness standards
• Proficiency in delivering excellent customer service and resolving guest concerns
• Strong communication skills to effectively coordinate with team members and other departments
• Experience in training, and developing housekeeping staff
• Attention to detail, time management, and problem-solving abilities
• Relevant hospitality or housekeeping certifications are a plus
• Prior experience in a similar role within the hotel industry is a must.