Assistant Front Office Manager

Company Description

PAL Heights Group of Hotels values the philosophy of making friends for life and treats guests with utmost care, sincerity, and excellent service. With two luxury hotels in Bhubaneswar, Pal Heights and Pal Heights Mantra, each offering a unique experience, the group provides a world-class stay with various amenities and facilities.

Role Description

This is a full-time Front Office Manager role located at pal heights mantra, pahal in Bhubaneswar. The Front Office Manager will be responsible for managing day-to-day operations of the front office, ensuring customer satisfaction, overseeing front office staff, handling guest inquiries, and maintaining communication with other departments.

Qualifications

• Office Administration and Front Office skills
• Customer Satisfaction and Customer Service skills
• Effective Communication skills
• Experience in the hospitality industry is a must
• Ability to multitask and handle stress in a fast-paced environment
• Strong organizational and leadership skills
• Knowledge of IDS, STAAH AND OTAS
• Bachelor's degree in Hospitality Management is a must.