Assistant Collections Manager (B2B)

Job Title:

Department:

Location:

Locations:

Experience - 3+

Role Summary

Collections Executive

Key Responsibilities

• Own the B2B collections process

  for assigned client accounts, ensuring timely follow-up and payment realization.
• Track and monitor

  accounts receivable ageing

  and ensure overdue accounts are minimized.
• Build and maintain strong client relationships to support collections, while handling sensitive conversations professionally.
• Send

  statements of accounts

  , reconcile balances, and address client queries on invoicing and payments.
• Maintain up-to-date and accurate records of collection activities in

  SAP

  .
• Resolve

  billing discrepancies, disputes, and deductions

  by coordinating with Sales, Operations, and Customer Service teams.
• Prepare and present

  ageing analysis, collection forecasts, and MIS reports

  for management review.
• Escalate chronic defaulters or high-risk accounts with recommendations for corrective action.
• Contribute to achieving organizational targets for

  cash flow, DSO (Days Sales Outstanding), and working capital management

  .
• Support internal and external

  audit requirements

  with AR and collection documentation.

Key Skills & Competencies

• Hands-on experience with SAP (FI/AR modules) mandatory.
• Strong experience in

  B2B collections and credit control

  .
• Excellent communication, negotiation, and client-handling skills.
• Solid understanding of accounts receivable and credit control processes.
• Advanced proficiency in MS Excel (pivot tables, v-lookup, reporting).
• Strong analytical and problem-solving abilities.
• Ability to interpret contracts, credit terms, and payment conditions.

Qualifications & Experience

• Bachelors degree in

  Commerce, Finance, or Accounting

  .

• 3+ years of experience

  in B2B collections / accounts receivable, preferably in a corporate or multinational environment.
• Prior experience in handling large accounts, reconciliations, and dispute resolution is highly desirable.
• Exposure to credit risk assessment will be an added advantage.