Assistant Claims Manager

About Us

Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of Indian families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being.

Our Core Offerings

Employee Assistance Program (EAP):

Personalized Health Plans:

Health Check-ups & Screenings:

Comprehensive Wellness Programs:

Preventive & OPD Care:

Founding Team

The founding team — Chetan Anand, Anurag Prasad, Vaibhav Singh, and Shashvat Tripathi — established Visit Health to bridge the healthcare gap in India. Driven by their experiences with limited healthcare access in Pilani, they have built Visit Health into a platform that advocates quality, accessible healthcare for everyone.

What Sets Us Apart

- Comprehensive & Flexible OPD Benefits:

Integrated Platform:

Engagement & Gamification:

24/7 Accessibility:

Key Milestones & Achievements

Expanding Primary Care Access:

Strategic Partnerships:

Technological Innovation:

Awards & Recognition:

Funding Success:

Future Vision

Visit Health aims to further strengthen India’s primary care infrastructure, expand its corporate and insurer partnerships, and introduce advanced health tech solutions. With a focus on universal health coverage, we’re committed to making healthcare accessible for all employees and their families, supporting them in leading healthier lives.

Visit Health — Empowering workplaces with accessible, affordable, and impactful healthcare.

Job Summary:

Assistant Manager – Claims

Key Responsibilities:

Insurer & Internal Query Management

Act as the primary contact for insurer communications and internal support queries.

Ensure timely resolution of escalations and claim-related issues.

Claims Processing – Reimbursement & Cashless

reimbursement claims

cashless debit notes

Insurer Relationship Management

Maintain strong working relationships with insurers (Health or General Insurance).

Coordinate regularly to address claim-related issues and streamline processes.

TAT Monitoring & SLA Compliance

turnaround time (TAT)

Identify delays or inefficiencies and implement corrective actions to improve process efficiency.

Reporting & Process Improvement

Prepare regular reports on claims performance, TAT, and issue trends.

Recommend and support initiatives for process enhancement and operational excellence.

Experience & Qualifications:

Experience:

Industry Background:

Insurance Companies

Health or General Insurance

Education:

Skillset:

reimbursement and cashless claim processes

Strong relationship management and coordination skills

TAT and SLA monitoring

MS Office

Strong communication, analytical, and problem-solving skills

If you're passionate about claims operations and committed to service excellence, we welcome you to apply here OR reach out at amee.thakar@getvisitapp.com and grow with us!