Area Operations Manager

Role Overview: You will be responsible for driving sales and enhancing customer experience by developing and coaching your team, implementing SOPs, and striving to establish the brand as a major destination in the industry. Key Responsibilities: - Manage and achieve KPIs such as Sales, Shrinkage, Commerciality, and Customer Service Standards - Ensure the team is well-trained and equipped to meet customer needs - Oversee smooth operations including Eye Testing Quality, store layout, and operational KPIs - Provide the shopping experience that meets customer expectations Qualification Required: - Full-time Post Graduate with 7-9 years of experience in the retail industry - Strong communication skills (written and verbal) and proficient in Microsoft Office applications - Sales-oriented mindset Additional Company Details: The company values competencies such as Influencing Skills, Problem Solving & Decision Making, Planning & Organizing, Project Management, Collaboration and Inclusion, Communication Skills, Leadership, Financial & Business Acumen, Customer Obsession, Assertiveness, Self Motivation & Resilience, Ability to Manage Pressure & Setbacks, and Process Orientation. Role Overview: You will be responsible for driving sales and enhancing customer experience by developing and coaching your team, implementing SOPs, and striving to establish the brand as a major destination in the industry. Key Responsibilities: - Manage and achieve KPIs such as Sales, Shrinkage, Commerciality, and Customer Service Standards - Ensure the team is well-trained and equipped to meet customer needs - Oversee smooth operations including Eye Testing Quality, store layout, and operational KPIs - Provide the shopping experience that meets customer expectations Qualification Required: - Full-time Post Graduate with 7-9 years of experience in the retail industry - Strong communication skills (written and verbal) and proficient in Microsoft Office applications - Sales-oriented mindset Additional Company Details: The company values competencies such as Influencing Skills, Problem Solving & Decision Making, Planning & Organizing, Project Management, Collaboration and Inclusion, Communication Skills, Leadership, Financial & Business Acumen, Customer Obsession, Assertiveness, Self Motivation & Resilience, Ability to Manage Pressure & Setbacks, and Process Orientation.