Area Operations Manager

Company Description

KISNA is the flagship diamond and gold jewelry brand from the Hari Krishna Group, offering trusted diamond expertise in design and innovation. Launched in 2005, KISNA provides a unique range of designs that blend global trends with contemporary Indian sensibilities. With a network of over 1500 Shop In Shop outlets and 60+ Exclusive Brand Outlets across 29 states in India, KISNA is one of the largest distributed real diamond jewelry brands in the country. Anchored in offering high-quality, innovative jewelry at attractive prices, KISNA aims to excite, delight, and surprise every woman with its extensive range of diamond pieces.

Role Description

This is a full-time on-site role for an Area Operations Manager located in Noida. The Area Operations Manager will be responsible for overseeing retail operations, managing store performance, ensuring compliance with company policies, and driving sales growth. Key tasks include monitoring inventory levels, coordinating with store managers, implementing sales strategies, and providing exceptional customer service. Additionally, the role involves training and developing staff, resolving operational issues, and maintaining high standards of store presentation.

Qualifications

• Experience in retail operations and inventory management
• Strong sales and customer service skills
• Ability to manage and train staff effectively
• Excellent organizational and multitasking abilities
• Proficiency in using retail management software and tools
• Strong communication and interpersonal skills
• Problem-solving and conflict resolution skills
• Bachelor's degree in Business Administration, Retail Management, or a related field