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Bajaj Finance
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Area Manager - Business Loans - DMS

Area Manager - Business Loans - DMS

Bajaj Finance

5 - 6 years

6 - 10 Lacs

krishangarh

Posted:2 days ago| Platform:

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Skills Required

go compliance finance risk hr it management reporting onboarding design r sales education insurance relationship management testing business communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Area Manager - Business Loans - DMS
Job Purpose
This position is open with Bajaj Finance Ltd. An effective communicator with exceptional relationship management skills and the ability to relate to people at all levels of business and management. This role requires working collaboratively in a multi-disciplinary team environment and establishing and maintaining professional networks with subject matter experts. The role requires tracking and maintaining business profitability by ensuring all metrics are in control to achieve the business target. Duties and Responsibilities

All system enhancement, design, development, testing, and rollout with the help of various stakeholders (COE, IT, Ops, etc.).

Delivery of volume from service channelscashier & call center service.

Delivery of volume from new identified channels like digital and CIBIL watch.

Daily system/process support to sales team.

Daily business MIS preparation and rollout.

Monthly incentive calculation and rollout.

Contest calculation and rollout.

Liaise with HR team for various activities like R&R, Auto Promotion, IJP rollout, annual and mid-year PMs closure, etc.

Track and manage On-roll & Off-roll headcount and productivity.

Liaise with Risk team for offer generation, policy changes, etc.

Classroom training & training over call for any new enhancement or changes in product/processes.

Allocation of monthly offer base to sales/call center team.

Conducting various business meets like ZSM/RSM meet, contest-based trips.

Managing portfolio metricsensuring collection of early delinquent cases and tracking EWS location management.

Managing various vendorsensuring timely onboarding, calculation of payout, etc.

Monthly inputs for SMT reporting and deck preparation.

Annual inputs for LRS & AOP deck preparation.

Major Challenges

Major system issues and TAT for resolution.

Frequent system changes.

Rollout of new system enhancements/customer communication across various channels.

Decisions

Interactions Internal Clients:

Connect with various internal departments (COE, Sales, Marketing, Credit, Ops, RCU, Collections & Compliance).

Connect with HR department for various activities.

External Clients:

Mapping of market competition and practices.

Meeting with external vendors along with IT.

Dimensions Financial Dimensions:

Business achievement of Fee / Insurance / Rate as per the target.

Other Dimensions:

Total Team Size0 to 2

Number of Direct Reports0 to 1

Number of Indirect ReportsNA

Number of Outsourced Employees0 to 2

Number of Locations1

Number of Products1

Required Qualifications and Experience Skills and Knowledge:

Graduate / Post Graduate

Good command of Microsoft Office suite

3 to 5 years of relevant experience

Result oriented - Go-getter attitude is a must

Should have collaborative work style to engage with peers & colleagues across the company

Excellent team management & interpersonal skills

Excellent command over communication skills

Highly ambitious & self-motivated

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Area Manager - Business Loans - DMS