Application Support Engineer

General Requirements:

B.Sc. – Computer Science, Information Technology or similar (BE/B-Tech. candidates may also be considered). Additional relevant certifications in Java or similar, IT support, systems/networks, preferred

Typical relevant experience of 1 to 3 years is required and male candidates preferred

Good understanding of Databases like MYSQL, SQL, and J2EE application servers like Apache Tomcat; and working knowledge of basic network configuration

Good organizational skills and a keen attention to detail

Understanding of Deployment/configuration management

Understanding of DevOps and Release process compliance management

Understanding of network and systems management

Understanding of Lean/Agile practices and well-known modelling languages such as UML

Able to effectively influence and develop strong relationships with key stakeholders;

Strong Interpersonal and Communication skills (in written/spoken English)

Strong MS – Office skills

Natural aptitude for trouble shooting & problem solving

Must be able to demonstrate a customer first approach to support

Should be flexible to work in rotational shifts, as per the business requirements
Technical Competencies

Linux - required

Database (mySQL/ SQL/ Oracle) - required

Tomcat – required

Shell Scripting - required

Basic Networking - required

System Monitoring - required

DevOps – highly desirable

Lean-IT - desirable