Application Engineer

Position Overview

Sales, technical support, and customer service activities related to the company products in an assigned territory

Essential Job Functions

• Technical support for major projects, including specification review, valve selection, offering alternatives, technical clarification at pre-bid / post order stages etc.;
• Prepare project-based Deviations / clarifications list.
• Communicate with Vendors for bought-out items for valve automation. Review of vendor offers for compliance with customer specifications.
• Actuator and Accessories sizing & selection.
• Customer reception, Interaction, Product presentation & attain meetings as and when required.
• Technical exchange, Handling special products and standardization promotion
• Internal / External communication during project execution.
• Product promotion for key customers;
• Participate in industry exhibitions,
• Inspection of the valves at site and customer satisfaction investigation;
• Conduct market research to identify trends in valve technology and applications.
• Project site valve installation guidance and after-sales tracking;
• Researching for product development direction and product replacement opportunities;

Requirements / Desirables

• Graduate in Mechanical or Instrumentation Engineering.
• 3-7 years’ experience in Valve Industry (Ball, Butterfly, Gate, Globe& Check Valves) as a Application Engineer or Inside Sales Engineer.
• Familiar with Valve Standards, Material standards, Oil and Gas Industry End User Specification.
• Professional and Positive Attitude
• Proficient in Microsoft Word, Excel, PowerPoint.
• Work well independently with minimal supervision as well as part of a team.
• Possess a high-energy level, competitive nature.
• Ability to balance multiple projects and priorities to meet deadlines
• Self-management: initiative, organized, process orientation.
• Possess meticulous attention to detail, time management skills.
• Strong verbal and written communication. Fluent in English and local language
• Familiarity with SAP and CRM will be an added advantage.

Business trip (at least 50%) is required for capex project technical clarification, factory or trouble shooting at site etc.