Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai
>
Black Box
>
Application Engineer

Application Engineer

Black Box

2 years

0 Lacs

mumbai maharashtra india

Posted:16 hours ago| Platform:

Apply

Skills Required

support programming java api testing postman technology scripting customization networking database cisco servicenow integration resolve

Work Mode

On-site

Job Type

Full Time

Job Description

UCCX Application Support Engineer

Experience: 2 years

Location: Mumbai

Skills:

1. BE/BTech in EC/CS with 2 years of relevant work experience

2. Programming skills on C/C++ / Java / Javascript

3. Use of API testing tool like Postman / SoapUI

4. Work experience in Contact Center technology like, ACD, IVR, CTI is preferred

5. Work experience in UCCX scripting and Finesse customization is added advantage

6. Understanding of Networking technology and working with database system is preferred

Job Description & Responsibility:

L1-level support for the Cisco UCCX PS-Apps ecosystem.
Strong understanding of IVR scripts.
Proficiency in ServiceNow integration with Finesse CTI.
Perform regular system health checks.
Troubleshoot and resolve application issues related to IVR scripts and Finesse integration.

Interested candidate share CV on Prashant.Tajane@BlackBox.com

More Jobs at Black Box

Lead Projects - AV

Navi Mumbai, Bengaluru, Mumbai (All Areas)

8 - 13 yrs

INR 8 - 18 Lacs

Marketing Automation Specialist

Mumbai, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Credit Administrator

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Procurement Data Analytics

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Graphic Designer

Mumbai, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Java Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.