82 Api Documentation Jobs - Page 2

Responsibilities: Research, write, and finalize technical product documentation for enterprise software. Build and publish end-user documentation for product releases. Create clear and concise technical content for end users. Plan, estimate, and deliver the work allocated on time. Work closely with Development, QA, Product Management, and Technical Support teams. Create high-quality documentation by adhering to the standard writing guidelines and ensure that the documents are easily readable, technically accurate, and complete. Work with a good knowledge of XML-based authoring tools. Create content by using DITA methodology and apply the prescribed word usage guidelines. Create short and appealing videos that demonstrate product features, how-to procedures, and write blogs in public forums. Knowledge of style guides such as the Chicago Manual of Style, IBM Style, or Microsoft Style is an advantage. Translate content into multiple languages. Preferable skills: DITA (topic-based authoring). XML/SGML editor such as Oxygen, Arbortext, DITA Open Toolkit, or FrameMaker. Basic programming or scripting skills (to automate repetitive tasks). Technical illustration; multimedia content creation. Agile software development practices. Knowledge of Document Development Life Cycle (DDLC) in the software development environment. Exposure to the translation cycles is a plus.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, development, and maintenance of scalable web applications using the Flask framework. The ideal candidate will possess a strong background in backend development, unit testing, API documentation with Swagger, version control using Git, and proficiency in both SQL and NoSQL databases. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the development process. Your role will require a balance of technical expertise and leadership skills to drive the project forward successfully. Roles & Responsibilities:- Backend Development:Lead the design and implementation of server-side logic using Python and Flask to create efficient and scalable web applications.- API Development & Documentation:Develop and maintain RESTful APIs, ensuring smooth integration with front-end components and third-party services. Document APIs using Swagger/OpenAPI specifications.- Database Management:Design and manage relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Redis) databases, ensuring data integrity and performance optimization.- Unit Testing:Implement Test-Driven Development (TDD) practices by writing and maintaining unit tests using frameworks like PyTest or unittest to ensure code quality and reliability.- Version Control:Utilize Git for version control, including branching, merging, and pull requests, following best practices for collaborative development.- Security Implementation:Apply best practices to secure applications, including data protection and user authentication mechanisms.- Performance Optimization:Identify bottlenecks and optimize applications for maximum speed and scalability.- Collaboration:Work closely with front-end developers, product managers, and other stakeholders to deliver high-quality software solutions.- Code Quality:Write clean, maintainable, and well-documented code; participate in code reviews to maintain high-quality standards.- Deployment & CI/CD:Manage application deployments and work within a DevOps environment to implement Continuous Integration/Continuous Deployment (CI/CD) pipelines.- Agile Practices:Participate in Agile development processes, including sprint planning, daily stand-ups, and retrospectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language), with a strong focus on Flask.- Proficiency in Flask; experience with Django is a plus.- Solid understanding of SQL and experience with database management systems like PostgreSQL, MySQL, or MongoDB.- Familiarity with version control systems such as Git.- Strong experience with unit testing frameworks like PyTest or unittest; familiarity with TDD practices.- Experience in documenting APIs using Swagger/OpenAPI specifications.- Familiarity with cloud platforms (e.g., AWS, Azure) and containerization tools (e.g., Docker) is desirable. Additional Information:- The candidate should have minimum 7.5 years of experience in Python (Programming Language).- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Description We are looking for a skilled API Developer to join our team in India. The ideal candidate will be responsible for designing and implementing RESTful APIs that power our applications and services. You will work closely with various teams to ensure the APIs are efficient, scalable, and secure. Responsibilities Design, develop, and maintain RESTful APIs to support various applications and services. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and fix bugs and performance bottlenecks. Participate in code reviews and provide constructive feedback to team members. Maintain documentation for APIs, including specifications and usage guidelines. Skills and Qualifications Proficiency in programming languages such as Java, Python, or Node.js. Strong understanding of RESTful architecture principles and best practices. Experience with API design and development frameworks (e.g., Spring Boot, Express.js). Familiarity with database technologies like SQL and NoSQL. Knowledge of API testing tools (e.g., Postman, Swagger). Understanding of authentication and authorization mechanisms (e.g., OAuth, JWT). Ability to work in an agile development environment and collaborate with teams. Excellent problem-solving skills and attention to detail.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills MadCap Flare, Adobe FrameMaker, Microsoft Word, technical writing, FrameMaker, html, software development, technical documentation, documentation tools, markdown, git, Agile development, API documentation

Position :Technical Writer Exp.:5+Years NP: Immediate Location :Chennai , Coimbatore, Pune , Bangalore WorkMode : WFO / Hybrid Job Mode :Long Term Contract Interview Mode :Virtual Roles and Responsibilities : Core Technical Skillsets: Technical writing & documentation strategy API documentation for REST and SDKs (Python, JavaScript, Java). Programming: ability to read/write Python and JavaScript (Java desirable). Code-sample creation and multi-language walkthroughs. Front-end / back-end integration knowledge Documentation-as-code tooling: Markdown, Sphinx, MkDocs, Docusaurus. Version control & CI/CD: Git-based workflows, automated doc builds. Metrics & QA: track usage/feedback, audit for accuracy, review doc pulls requests. Process & Collaboration Skills: Agile participation (sprint planning, stand-ups). Cross-functional communication with engineers, developer relations, and no-code users. User empathy & advocacy for both technical and non-technical audiences. Establishing style guides & standards; enforcing consistency. Bonus / Nice-to-Have: > Experience with low-code / no-code platforms. > Engagement in open-source communities and best-practice research Kindly share your updated resume to [HIDDEN TEXT] / 8904462827

We are looking for passionate and detail-oriented Technical Writers to join our growing documentation team. As a Technical writer, you will work closely with product managers, developers, and senior writers to create high-quality content that helps users understand and use our products effectively. Key Responsibilities: Assist in creating, updating, and maintaining the how-to-do's guide, online help, release notes, API documentation, and installation guides. Collaborate with cross-functional teams to understand product functionality and gather content inputs. Write content in structured formats using Markdown, AsciiDoc, or other authoring tools. Ensure documentation follows company style guides and standards. Participate in peer reviews and implement feedback. Organise documentation for web portals, internal knowledge bases, and version-controlled repositories (e.g., GitHub, Bitbucket). Requirements: Bachelor's or Masters degree in English, or related field. Ability to understand and explain technical concepts simply and clearly. Proficient in Microsoft Office Suite. Proficient in English, written and verbal. Certification in Technical writing is an added advantage. Basic knowledge of documentation tools like Google Docs, or Markdown. Willingness to learn version control systems like Git and documentation frameworks like MkDocs or Sphinx.

We are looking for a skilled Cloud Native Developer to join our team and help us design, build, and deploy state-of-the-art cloud-native solutions. In this role, you will work with cutting-edge technologies to create scalable, resilient, and efficient software systems tailored for the cloud environment. Responsibilities Develop microservice applications using Java 11 and above (preference for Java 17+), leveraging Spring/Spring Boot frameworks Apply design patterns and best practices to architect cloud-native solutions Create and manage RESTful services, ensuring adherence to concepts and standards Utilize Swagger/OpenAPI specifications to document APIs effectively Implement authentication mechanisms, such as OAuth2, for secure communication between services Write and maintain unit tests using established frameworks Build event-driven architectures incorporating asynchronous communication principles Integrate and work with message broker tools like Kafka or Pub/Sub effectively Collaborate on hands-on delivery of cloud-based microservices leveraging Public Cloud platforms such as Google Cloud Platform (GCP preferred) Follow Git Workflow practices for version control and code management Contribute to database design, optimizations, and queries, including proficiency in SQL and NoSQL databases Maintain a basic understanding of CI/CD pipelines and contribute to continuous deployment activities Requirements 3-5 years of working experience in software development using Java, Spring/Spring Boot Familiarity with design patterns and their implementation within cloud-native projects Expertise in building and consuming RESTful services and effective usage of Swagger/OpenAPI specifications for API documentation Proficiency in authentication mechanisms such as OAuth2, with hands-on exposure to secure microservice development Understanding of unit testing frameworks and practices, including testing microservices Background in event-driven architecture and competency in tools like Kafka or Pub/Sub Knowledge of microservices architecture principles and hands-on deployment Familiarity with Git Workflow practices and basic understanding of CI/CD pipelines Experience with Public Cloud environments, with a preference for Google Cloud Platform Skills in SQL and NoSQL database concepts, including efficient query building Nice to have Background in Apache Kafka and Google Cloud Platform for production use cases Familiarity with OpenAPI Specifications and CI/CD pipeline optimization workflows Showcase of recent projects using Java 17 or Java 21 infrastructure Expertise in SQL database optimizations combined with unit testing strategies Understanding of advanced Java Microservice Infrastructure patterns and tools

Diensten Tech Limited is looking for Senior Technical Writer to join our dynamic team and embark on a rewarding career journey Writing, editing, and proofreading technical documentation, including user manuals, product specifications, and process documentation. Collaborating with cross-functional teams, to gather information and ensure accuracy of technical documentation. Conducting research and gathering information from subject matter experts to develop technical documentation and other materials. Organizing and managing documentation, including updating and maintaining document libraries and version control systems. Creating and maintaining templates, style guides, and other documentation standards to ensure consistency and clarity of technical documentation. Ensuring technical documentation meets regulatory and compliance requirements. Publishing technical documentation in various formats, including online help, PDFs, and printed materials. Should have excellent writing and editing skills, as well as strong attention to detail and the ability to explain complex technical concepts in clear and concise language. Strong research and analytical skills.

Job purpose: A Senior Business Analyst who can visualize effective software solutions based on customer & market needs. Engage in functional and technical understanding to advice the clients with right piece of Technology. Contribute towards the business enablement. Who You are: Lead conversations with clients to understand their business needs and goals. Gather, analyse, and document business and technical requirements. Collaborate with developers and stakeholders to turn ideas into reality. Manage UAT (User Acceptance Testing) and translate insights into action. Support live projects with smart troubleshooting and quality assurance. Keep everything on track using tools like Jira, Confluence, and Smartsheet. Translate business needs into clear technical specifications, workflows, and user stories. Evaluate existing systems and propose improvements or scalable solutions. Coordinate with external and internal stakeholders to align expectations, timelines, and deliverables. Act as a Product Owner or Functional Lead in agile environments, driving sprints and prioritizing backlogs. Conduct impact analysis, feasibility studies, and risk assessments for new initiatives or changes. Ensure regulatory and compliance alignment as per FinTech standards and industry best complex systems. Provide leadership in stakeholder meetings, client demos, and requirement walkthroughs. What will excite us: 5+ years of experience as a Business Analyst, preferably in the FinTech domain. Proven track record of working with technical teams in designing and integrating APIs and complex systems. Technically savvy comfortable with mobile/web platforms and backend systems. Excellent verbal and written communication skills, with the ability to simplify complex topics for diverse audiences. Strong knowledge of solutioning, system integration, data flows, and technical documentation. Experience working in Agile/Scrum environments, using tools like Jira, Confluence, etc. Leadership capabilities with the ability to drive meetings, influence stakeholders, and manage ambiguity. Familiarity with Regulatory, digital payments, core banking systems, or similar domains is a strong plus. Bonus points if youre creative, resilient under pressure, and genuinely passionate about innovation in the fintech space. Preferred Qualification: Bachelor's/Masters degree in Computer Science, Information Systems, Engineering, or related field. Certifications such as CSPO, or Agile BA are advantageous. Experience with tools like Postman, Swagger, or API Gateways is a plus. Location: Ahmedabad (WFO)

You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned You should have excellent writing and communication skills. You should also be a self-motivated problem solver with the ability to work with subject matter experts to define content. You should also be able to effectively multi-task, and have a strong analysis and analytical skill set including Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills Soft Skill Set: Cutting edge isnt limited by what is today but looks for what is next Technical quick to grasp how Fiserv software supports Financial Institutions Network builds relationships easily throughout the organization Detailed realizes the importance of details in leading to impactful outcomes Collaborative works with others to get the job done Professional personal ethics, quality work and a quality attitude Eager to learn enjoys life-long learning. The bullet points highlighted are key. The duration of the contract is for a year. API tech writing Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills

We have a position for a Tech Writer based in Pune with extensive experience in API documentation and Github. Need to have worked extensively on Swagger, Postman and have understanding of APIs at a conceptual level. This is urgent as we have had this position open for more than 2 months now and we are unable to hire for it. Please do not suggest someone who is not an EXPERT at the technologies and tools mentioned above. Experience Level is 6 to 8 Yrs. Work from clients location in Pune

Hiring for Technical Writer (5Working Day) Experience : 4+years Budget : Upto 12LPA Location : Gurgaon Skills : Tech. writing, SME, Documentation creation, research and analysis, Technical API If Interested share your resume on hre@raymoon.in Thanks

Job Summary: We are seeking a highly skilled Business Analyst with a strong focus on technical documentation writing to join our dynamic team. The ideal candidate will have a deep understanding of business processes, excellent analytical skills, and a proven ability to translate complex technical concepts into clear, concise, and user-friendly documentation. This role will involve close collaboration with cross functional teams including product managers, developers, and UX/UI designers to ensure that all technical documentation meets the highest standards of accuracy and clarity. The candidate should also be well-versed with AI tools and their usage to enhance documentation quality and efficiency. Key Responsibilities: Technical Documentation: Develop, write, and maintain comprehensive technical documentation, including but not limited to user guides, API documentation, system manuals, process flows, and configuration guides. Create and manage templates for various types of technical documents to ensure consistency across all documentation. Ensure all documentation is accurate, up-to-date, and accessible to stakeholders. Collaborate with development teams to understand product functionalities and translate them into clear technical documents. Business Analysis: Gather, analyse, and document business requirements from stakeholders, ensuring alignment with business goals. Conduct gap analysis and identify areas for improvement in business processes. Prepare detailed functional specifications and use cases to guide development teams. Work with UX/UI designers to ensure that the user experience is consistent with documented requirements. Collaboration and Communication: Act as a liaison between business stakeholders and technical teams to ensure clear communication and understanding of project goals. Facilitate meetings and workshops to gather and refine requirements and discuss technical documentation needs. Provide regular updates on documentation progress to project stakeholders. Quality Assurance: Review and edit documents created by other team members for clarity, accuracy, and completeness. Ensure that all documentation adheres to company standards and industry best practices. Test and validate that the documentation aligns with the actual product functionality

Job Information Job Opening ID ZR_1939_JOB Date Opened 06/05/2023 Industry Technology Job Type Work Experience 3-5 years Job Title Technical Writer City Noida Province Uttar Pradesh Country India Postal Code 201301 Number of Positions 4 You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned You should have excellent writing and communication skills. You should also be a self-motivated problem solver with the ability to work with subject matter experts to define content. You should also be able to effectively multi-task, and have a strong analysis and analytical skill set including Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills Soft Skill Set: Cutting edge isnt limited by what is today but looks for what is next Technical quick to grasp how Fiserv software supports Financial Institutions Network builds relationships easily throughout the organization Detailed realizes the importance of details in leading to impactful outcomes Collaborative works with others to get the job done Professional personal ethics, quality work and a quality attitude Eager to learn enjoys life-long learning. The bullet points highlighted are key. The duration of the contract is for a year. API tech writing Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_1995_JOB Date Opened 16/06/2023 Industry Technology Job Type Work Experience 3-5 years Job Title Tech Writer City Pune Province Uttar Pradesh Country India Postal Code 201301 Number of Positions 1 We have a position for a Tech Writer based in Pune with extensive experience in API documentation and Github. Need to have worked extensively on Swagger, Postman and have understanding of APIs at a conceptual level. This is urgent as we have had this position open for more than 2 months now and we are unable to hire for it. Please do not suggest someone who is not an EXPERT at the technologies and tools mentioned above. Experience Level is 6 to 8 Yrs. Work from clients location in Pune check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Indias fastest growing FinTech Company, IBSFINtech is looking for a smart techie who is passionate about exciting growth in the FinTech space and believes in quality driven working methodology for the Software Engineer role at the company. We are seeking a detail-oriented and experienced Technical Documentation Writer to join our team. The ideal candidate is a skilled communicator with a passion for translating complex technical information into clear, concise, and user-friendly documentation. In addition to developing high-quality written content, this role will also support the implementation and utilization of learning technologies to enhance internal and end-user training initiatives. Role & Responsibilities: Develop and maintain high-quality technical documentation, including: User manuals API documentation Installation guides Release notes Collaborate with cross-functional teams, including developers, business analysts and product managers, to gather requirements and translate technical concepts into accessible content. Ensure all documentation meets company standards for quality, accuracy, and consistency. Continuously review and update documentation based on user feedback and product evolution. Manage multiple documentation projects concurrently, meeting all deadlines and quality expectations. Conduct content audits and perform regular edits to ensure clarity and completeness. Must have Criteria 3-6 years of experience in technical writing, documentation development, or technical training content creation. Experience managing end-to-end projects from planning to execution. Experience producing online, searchable documentation preferred. Good to Have Criteria Experience in BFSI, Treasury, Trade Finance Experience with tools like GitHub

Greetings we are looking for Technical Writer in Bangalore, Hyderabad and Pune Please Note *This is a WFO Profile in Bengaluru, Hyderabad and Pune *All the interviews are only in Walkin Mode in respective cities *Need minimum 2 year full time experience after Graduation *Trainee and internship/Trainee experience not considered Job Description • Create, maintain well-organized, up-to-date technical documents. • Works with the Managers, Engineers, SMEs and other Technical Writers to prepare concise technical process and procedural documents. • Has a clear understanding of Using Visio to produce outlines and technical diagrams. • Other duties as assigned. deployment.. Working Days 5 Salary upto 8lpa Warm Regards, Prajit Grover HR TEAM KVC CONSULTANTS LTD.

About the role We are thrilled to announce an exciting opportunity for a Technical Writer to join our team as a foundational member of Orica's new Hyderabad Technology Centre . This role is pivotal in creating high-quality technical documentation for our global technology teams, with a significant focus on developing, implementing, and managing technical documentation and training materials. Orica is establishing this new global hub in Hyderabad to play a critical role in our Technology Centre network. The hub will provide efficient and skilled engineering and technical services, supporting Oricas global Technology Network through services such as engineering and drafting, technical writing, customer technical support, and technical project support. Join us in this exciting venture and be a part of a team that drives innovation and excellence in technical services worldwide. Apply now! What you will bring Advanced proficiency in English (oral and written) as it is the global business language of Orica. Bachelor's degree in a relevant field (e.g. Mechanical, Mining Engineering, Mechatronics) Minimum of 3 years of related work experience as a Technical Writer Ability to comprehend and articulate complex technical concepts. Proficiency in using technical writing tools and related software (e.g. Microsoft Office, Adobe Creative Suite, Confluence, Lotus Notes, Open Text) Strong attention to detail and the ability to produce error-free documentation. Familiarity with current industry standards for technical documentation and experience in using style guides. Able to work following US business hours

Greetings from Technogen !!! We thank you for taking time about your competencies and skills, while allowing us an opportunity to explain about us and our Technogen , we understand that your experience and expertise are relevant the current open with our clients. TechnoGen Brief Overview: TechnoGen, Inc. is an ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013, and CMMI Level 3 Global IT Services Company headquartered in Chantilly, Virginia. TechnoGen, Inc. (TGI) is a Minority & Women-Owned Small Business with over 20 years of experience providing end-to-end IT Services and Solutions to the Public and Private sectors. TGI provides highly skilled and certied professionals and has successfully executed more than 345 projects. TechnoGen is committed to helping our clients solve complex problems and achieve their goals, on time and under budget. LinkedIn: https://www.linkedin.com/company/technogeninc/about/ Total years of experience: Relevant years of experience: CTC (Including Variable): ECTC: Notice Period: Reason for change: Current location: Reason for Willingness to relocate : Availability for a teams call (two slots): Brief write up on how you could be a great fit for the role : Job Title : Technical Writer Location : Bangalore Required Experience : 4-5+ years Job Summary : Responsibilities:- Collaborate with software development teams to produce clear and concise API documentation. Develop and maintain other technical documentation, including troubleshooting guides, deployment steps, and getting started guides. Ensure documentation is accurate, up-to-date, and easily accessible to users. Work closely with developers, product managers, and other stakeholders to gather information and understand documentation requirements. Create diagrams, charts, and other visual aids to enhance the clarity of documentation. Review and edit documentation created by other team members to ensure consistency and quality. Continuously improve documentation processes and standards. Stay current with industry trends and best practices in technical writing. Manage documentation projects from inception to completion, ensuring timely delivery. Conduct user research and usability testing to improve documentation. Develop and maintain a documentation style guide to ensure consistency across all materials. Train and mentor team members on best practices in technical writing. Requirements: Bachelor's degree in Technical Writing, Computer Science, Information Technology, or a related field. Proven experience as a Technical Writer in a software development environment. Strong understanding of API documentation and software development processes. Excellent written and verbal communication skills. Ability to translate complex technical concepts into clear and user-friendly documentation. Proficiency in documentation tools Swagger and Confluence. Experience with diagramming tools like Visio, Lucidchart, or draw.io. Familiarity with version control systems (e.g., Git). Strong organizational and time management skills. Attention to detail and commitment to quality. Preferred Qualifications:- Familiarity with cloud technologies and DevOps practices. Familiarity with Postman, Jira and Git. Familiarity with Agile methodologies and working in Agile environments. Ability to conduct usability testing and user research to improve documentation based on the same. Best Regards, Syam.M | Sr.IT Recruiter syambabu.m@technogenindia.com www.technogenindia.com | Follow us on LinkedIn

Key Responsibilities: Draft, review, and update Custom Dispute Packages (CDPs) in alignment with Visa, Mastercard, and network scheme rules. Translate complex operational procedures and technical requirements into crisp, bulleted documentation that is easy to consume and aligned with client needs. Create and maintain internal and client-facing documentation: SOPs, knowledge base articles, training content, reference guides, workflow diagrams, and platform usage manuals. Analyze card scheme rules and network updates to redraft and optimize dispute documentation. Ensure content consistency in style, tone, and formatting across all operational documentation. Conduct regular content audits and incorporate feedback from QA, Client Success, and Operations leads to ensure documentation remains accurate and updated. Collaborate with SMEs, and Product Managers to document SaaS product flows, client onboarding journeys, alerts, dispute workflows, and representment strategies. Qualifications & Requirements: Bachelors degree in English, Communications, Business, Technology, or related field. 48 years of experience in technical writing, operations documentation, or compliance writing, preferably within Chargebacks, FinTech, or SaaS industries. Demonstrated ability to write clearly, concisely, and professionally for a US-based business audience. Strong understanding of card network rules, chargeback cycles, fraud/dispute reason codes, and payment operations is a significant advantage. Comfortable interpreting technical and regulatory information and converting it into structured, bullet-style documentation. Experience in content tools like Zoho Docs, MS Office Suite, Lucidchart/Visio for workflows and visual content. Excellent command of English with a sharp eye for grammar, tone, and cultural alignment to American standards. Ability to manage multiple documentation projects and priorities in a fast-paced, deadline-driven environment. High attention to detail, strong organizational skills, and a collaborative attitude toward cross-functional teams. Preferred: Previous experience writing dispute documentation, operational manuals, or compliance packages in the payments or chargeback industry. Familiarity with network mandates, RDR, CE 3.0, or alerts platforms is a strong plus. Understanding of SaaS-based client solutions and multi-tenant platforms. Experience with process optimization, SOP audits, or ISO compliance documentation is a bonus.

Responsibilities: Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Research, gather, and organize technical information from various sources, including subject matter experts, product specifications, and hands-on experimentation Create and maintain high-quality written documentation from relevant stakeholders (Technical support team and Product owners) Collaborate with cross-functional teams, including the Technical support team and Product owners, to ensure the accuracy and completeness of documentation Develop and maintain a consistent tone, style, and voice across all documentation, adhering to established writing standards and guidelines Edit and proofread documentation for clarity, accuracy, grammar, and adherence to AfterShip standards Manage document lifecycle, including version control, updates, and archiving of obsolete content Translate complex technical concepts into user-friendly content that is easy to understand and follow Determine the best delivery method and create multimedia content, such as instructional videos, diagrams, and interactive tutorials, to supplement written documentation (e.g., videos, flow charts, infographics) Stay up-to-date with industry trends, best practices, and emerging technologies to continuously improve documentation quality and effectiveness Provide training and guidance to internal teams on using and interpreting technical documentation effectively Qualifications: Bachelor's degree in Technical Writing, English, Computer Science, Engineering, or a related field Proven experience as a technical writer, preferably in a technology-driven environment Excellent writing, editing, and communication skills, with a keen eye for detail. Strong analytical and problem-solving abilities, with the capacity to comprehend complex technical concepts Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously Experience with Agile development methodologies and project management tools (e.g., Notion, Freshdesk, JIRA, etc) is a plus A portfolio of previous writing samples and documentation projects is highly desirable Sanchi- 8168584892

Role & responsibilities Note : Looking for Immediate to 30 days joiners. Location : Bangalore - Whitefield Mode : 2 day WFO Hybrid Tools/Skills : Technical writer , DITA tool, any Cloud, Social media versions, Vlogs, Preferred candidate profile : Proven expertise in REST API docs, developer portals, product and platform documentation, with a strong command of tools Documentation Frameworks: Markdown, DITA, XML, YAML, JSON, Readme, GitBook. • DocOps & CI/CD: GitHub Actions, GitLab CI/CD • API Documentation: Swagger/OpenAPI, Postman, Redoc, Stoplight. • Editors & IDEs: Visual Studio Code, IntelliJ IDEA, Oxygen XML Editor. • CMS & Publishing: AEM, Ixiasoft, Confluence, MadCap Flare, Adobe FrameMaker, Zendesk Guide, Docusaurus. • Collaboration & Agile Tools: Jira, Agile, Height. • Design & Diagramming: MS Visio, Lucidchart, draw.io, Adobe Illustrator, Adobe Photoshop. • Programming Languages & Scripting: Basics of Python and SQL. • Cloud Platforms & Infrastructure: AWS. • Analytics & User Feedback: Readme Analytics, Hotjar

Experience: 5-8 years Notice Period: 15 Days or less Location: Hyderabad, WFO Responsibilities: Design, develop, test, deploy, and maintain high-quality, scalable, and performant backend applications and services using Node.js. Integrate and manage Twilio APIs (e.g., SMS, Voice, Video, Programmable Chat/Conversations, Flex, SendGrid) to build and enhance communication features within our platform. Architect and implement solutions for real-time communication, including messaging, voice calls, video conferencing, and notification systems. Collaborate with cross-functional teams, including product managers, designers, and other engineers, to define, design, and ship new features. Write clean, maintainable, and well-documented code, following best practices and coding standards. Troubleshoot, debug, and upgrade existing systems, ensuring optimal performance and reliability. Develop and maintain API documentation for internal and external use. Implement security and data protection best practices. Stay up-to-date with emerging technologies, industry trends, and best practices in Node.js development and Twilio services. Participate in code reviews to maintain code quality and share knowledge. Optimize applications for maximum speed and scalability. Develop and manage database schemas (e.g., PostgreSQL, MongoDB, MySQL) and interact with databases effectively. Implement and manage webhook handlers for Twilio events.

Skill/ Position title Sub skills and details Requirement Level of hire Location Skill: Content Position title: Senior Technical Writer Total exp 7+ A/ SA PAN India Technical Writing 7+ API documentation 2+ Technical documentation 2+ Atlassian Confluence, MS Word 2 skills should have 4/5 Swagger Editor/UI 3/5 rating Knowledge Management Need knowledge HTML, YAML, Agile Working knowledge Notice period can be up to 60 days max. Job Summary We are seeking a Lead Content Writer with 7 to 10 years of experience to join our team. The ideal candidate should have strong expertise in API Documentation and Technical Writing. Experience. Program Management is a plus. This is a hybrid role with day shifts and no travel will be required. The candidate will play a crucial role in creating high-quality technical content that supports our products and services. Responsibilities Develop and maintain comprehensive API documentation that is clear and easy to understand. - Create and update technical documentation, including user guides, manuals, and online help resources. - Collaborate with product managers, developers, and other stakeholders to gather information and ensure accuracy in documentation. - Ensure that all technical content adheres to company standards and guidelines. - Review and edit content created by other team members to ensure consistency and quality. - Stay up-to-date with the latest industry trends and best practices in technical writing and API documentation. - Provide training and support to other team members on technical writing and documentation best practices. - Work closely with the development team to understand new features and updates, and document them accordingly. - Conduct usability testing and gather feedback to improve the quality and effectiveness of documentation. - Manage multiple projects simultaneously and prioritize tasks to meet deadlines. - Use content management systems and other tools to organize and publish documentation. - Ensure that all documentation is accessible and user-friendly for a diverse audience. - Contribute to the continuous improvement of documentation processes and tools.

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. We're looking for an experienced Technical Writer to join our Technical Publications team. Reporting to the Senior Manager, Technical Publications you'll be responsible for: Translating complex technical information into clear, concise, and user-friendly documentation tailored for both technical and non-technical audiences Creating post-sales content and enhance documentation with visuals to support UX and engineering teams Collaborating cross-functionally with subject matter experts (SMEs) from Engineering, Field Support, Sales, Training, and Product Marketing teams Leading and mentoring fellow technical writers, while also supporting documentation project scheduling and management Contributing to the creation and maintenance of standards, style guides, and terminology best practices What We're Looking for (Minimum Qualifications) A minimum of 3+ years of experience in technical writing Bachelor’s degree in Technical Writing, Communications, or a related field (certifications in technical writing or communications are also acceptable) Proven experience in writing REST API documentation Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON Proficiency in using tools like JIRA and/or Confluence What Will Make You Stand Out (Preferred Qualifications) Experienced in Agile development environments with a proven track record of creating online help documentation and knowledge base articles Background in network and/or cloud security. Experience with web-based or mobile products Hands-on expertise with HTML5 and CSS #LI-Hybrid #LI-RG At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.